Offer technical support to FunCrafters employees directly from our office, addressing both hands-on and remote technical challenges.
Conduct root-cause analysis on technical issues across the systems you manage.
Handle the installation and configuration of software on employee workstations.
Oversee the management of software licenses.
Lead the evaluation and integration of new tools within the company to enhance business operations.
Develop and implement scripts, tools, and processes to prevent issues proactively, minimize manual tasks, and boost employee productivity.
Maintain high-security standards to protect company data and systems.
This position is done on-site from our offices.
requirements-expected :
Candidates with over 5 years of experience in IT Support, demonstrating a track record of effective problem-solving in a remote environment.
Strong interpersonal skills and the ability to deliver expert-level support for cloud-based and SaaS applications (e.g., Google Workspace, Slack, Atlassian products).
In-depth knowledge of data security and identity management best practices.
Excellent documentation skills and a passion for educating others.
Proficiency in English, at a B2 level or higher, is essential.
offered :
Gaming Industry Entry: A chance to break into the gaming industry, no dress code, cool people, and a friendly atmosphere.
Flexible Contract Options: Choose between an employment contract or B2B.
Professional Development: Opportunities to attend industry conferences and trainings.
Team Events: Regular team and company-wide events.
Employee Benefits: Comprehensive social package including a multi-sport card, Lux-Med medical care, language classes, and a well-stocked kitchen with coffee, fruit, and popcorn.
Eco-Friendly Initiatives: We encourage eco-friendly commuting and even offer a stipend for biking to work.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
