Join to apply for the Senior GDS Travel Agent role at TPConnects Technologies

TPConnects (TPC) is a leading SaaS Travel Technology company headquartered in Dubai, UAE. Since our founding in 2014, we’ve been at the forefront of revolutionizing airline retailing and distribution, empowering airlines and travel agencies to offer seamless booking and servicing experiences with dynamic personalization capabilities.

We are proud to support the industry’s shift toward Modern Airline Retailing through solutions built on IATA’s New Distribution Capability (NDC), One Order, ARM, and IFG standards. Our mission is to deliver flexible, innovative technology that adds value and accelerates time to market—free from the limitations of legacy systems.

With over 160 team members representing more than 20 nationalities across 14 countries, including 140 based in Dubai, we foster a vibrant, multicultural environment where talent is recognized and celebrated.

Join us to be part of a fast-growing, future-focused company shaping the next generation of travel technology.

Summary

We are seeking a detail-oriented and quality-driven Senior GDS Travel Agent with experience in the travel domain. You will play a crucial role in ensuring our travel platform and systems operate with accuracy, efficiency, and reliability. Your role will involve hands‑on testing, collaborating with cross-functional teams, and validating that travel-related products and features meet both technical and business standards.

Role Title

Senior GDS Travel Agent

Role Location

Warsaw, PL

Key Responsibilities

• Perform functional, regression, and exploratory testing of travel-related software features (e.g., booking engine, fare rules, itinerary systems).
• Identify, document, and track bugs; work closely with developers and product teams to resolve them.
• Validate accuracy of travel rules, fare logic, and pricing workflows across B2C and B2B use cases.
• Ensure GDS integration (e.g., Amadeus, Galileo) works seamlessly across all flows.
• Execute test cases manually and/or through automated scripts where applicable.
• Maintain and improve QA documentation, test plans, and release checklists.
• Stay informed on airline policies, travel tech trends, and changes in global distribution systems that may impact product logic.

Requirements

• Experience as a travel agent in the travel tech industry.
• Strong understanding of GDS systems (e.g., Amadeus, Travelport, Sabre).
• Familiarity with bug tracking and test case management tools (e.g., Jira, TestRail).
• Excellent analytical and problem‑solving skills with strong attention to detail.
• Ability to work independently and manage priorities in a fast‑paced environment.

Preferred Qualifications

• QA certifications such as ISTQB.
• Knowledge of API testing or automation tools (e.g., Postman, Selenium).

Seniority Level

• Mid‑Senior level

Employment Type

• Full-time

Job Function

• Quality Assurance

Industries

• Airlines and Aviation