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HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

• Were looking for a Senior Engineering Manager who loves building great products and strong
• engineering teams. Youll help create a high-performing and supportive work culture. You will mentor engineers,
• work closely with Principal Engineers, Tech Leads, Product, Design, and others to deliver
• solutions that make a difference. We value curiosity, collaboration, and a passion for learning. If youre excited to make an impact and be part of our team, wed love to meet you!
• What you’ll be doing:
• Responsible for technical execution of projects by managing project timelines, risks, and dependencies effectively, cooperating with Principal Engineer and technical leads, contributes to architecture design
• Advocates for best practices in code quality, testing, and documentation.
• Continues improvement and innovation backed by examples
• Orchestrates written down, data-driven decisions using Engineering Decisions Records (EDRs) on tech debt, tooling, and process improvements. Capable of doing trade off analysis
• Team Leadership & Development demonstrates empowerment and enablement mindset, does not micromanage, builds trust, balances autonomy with accountability, Clears roadblocks for the team.
• Lead, coach, and grow a team(s) of engineers through hiring, mentoring, feedback, conduct regular 1:1s and career development.
• Recruit, onboard, and retain top engineering talent
• Operational Excellence: Define and improve key performance indicators to measure team and product health, strengthen product resilience and automatic recovery, champion engineering excellence through continuous improvement, automation, and efficient development processes. Optimize team workflows (Agile/Scrum, CI/CD, DevOps, implement SRE best practices).

You’re a great candidate if you have these:

• Has high level knowledge that allows to effectively collaborate with Tech Leads on subjects like: Cloud (preferably AWS), SRE / DevOps / CloudOps, System Design, System Architecture, Non-functional requirements, SLA/SLO, CI/CD, Observability, Scalability, Resilience, Microservices, Disaster recovery, Containers, Functional and Non-functional tests, Basic knowledge on Clean Code, Design Patterns, SOLID, Code Architecture and Modularization, Networking
• Knows Continuous Delivery, XP (Extreme Programming), Agile (Kanban, Scrum), Lean Management, SDLC Processes.
• Proven track record of delivering complex, high-scale software systems.
• Experience mentoring and growing engineering talent, including senior engineers and tech leads.
• Knowledge of latest technology trends and concepts
• Excellent communication skills with ability to work across disciplines and influence stakeholders.
• Experienced in making technical and strategic decisions, improving KPI and DORA metrics

What you’ll get with us:

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

You’ll achieve more when you join HSBC.

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test
• Telephone screen
• Job interviews with the hiring managers

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Finance, and Other

Industries

Financial Services and Banking

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