Informacje o stanowisku

In this role, you will be the Operations Engineer for Electronic Workplace Solutions and support our global Microsoft 365 platform. You will join a global team of engineers in the area of Digital Workplace and participate in daily operations, troubleshooting and service management activities.

Main responsibilities:

• Run global workplace operations - specifically InTune , Client (SSCM) , Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologies.
• Transition / assume responsibility for new solutions from project team into operations.
• Build knowledge and know-how to support new features and functions deployed by project teams.
• Responsible for a sustainable operations within the Workplace Solution Area as well as its integration with other Solution Areas along the whole solution lifecycle.
• Troubleshoot and identify issues raised by the Global Service Desk / Level 1 Support.
• Support requirements gathering and design for operational change requests.
• Drive the reduction of end user incidents through root cause analysis and end to end quality assurance.
• Assess and plan change requests for technical feasibility, effort and risk including cost estimates.
• Act as technical lead in implementation projects and continuous improvement initiatives.
• Support Operations Team members within respective areas to build collaboration, knowledge and expertise across the entire team.

What You Need to Succeed:

• At least 3 years of experience and expert knowledge in solution design within a global Enterprise environment (>10,000 users).
• Fluency in English (min. C1).
• Experience in Microsoft products such as O365, Azure, Intune , SCCM , etc.
• Experience in packaging applications and troubleshooting installations .
• Good PowerShell scripting.
• Excellent analytical skills and structured approach to problem solving.
• Advanced communication and collaboration skills.
• Availability for international travel (depending on business needs).

Our Offer to You:

• Contract of employment (umowa o pracę) (we want you to join us for the long run).
• Annual bonus.
• Festive benefits paid in April and December.
• Hybrid work model (3 days a week from home).
• Medical care with the basic dental package.
• Possibility to extend medical care to family members and/or Damian Medical Center.
• Life insurance with possible extension for your family members.
• Medicover Sport card.
• Language courses.
• Paid employee referral program.
• Space for your initiatives, charity & CSR actions, and improvement ideas.
• Supporting your development through a vast training offer.
• Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
• A diverse and inclusive workplace.

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