As a Senior Defect Manager, you will be working for our client, a leading player in the banking and financial services industry. You will be pivotal in overseeing defect resolution activities during a major transition project involving data migration and application re-installation within the banking sector. This role offers the chance to shape quality assurance processes and foster best practices in a dynamic, international environment—an excellent opportunity for career growth and impactful contribution.
Unleash leadership in defect management — drive quality and excellence in banking testing!
Krakow-based opportunity with hybrid work model.
Only candidates with an existing legal right to work in the European Union will be considered for this role.
responsibilities :
Coordinate defect resolution activities across HSBC teams, ensuring SLAs are consistently met.
Refine defect understanding, criticality, and urgency, driving efficient resolutions.
Lead and facilitate defect meetings, organize defect correction work, and prioritize tasks based on criticality.
Foster a culture of quality assurance and promote best practices in defect management.
Collaborate with cross-functional teams to improve defect tracking processes and reporting.
Support continuous improvement initiatives within testing and defect processes.
Navigate complex banking functional areas, understanding architecture, environments, and data models.
Ensure effective communication of defect statuses to diverse stakeholders.
requirements-expected :
At least 5 years of experience in defect management, testing, or related roles within structured project environments.
Strong expertise in test management methodologies and defect lifecycle management.
Proficiency in Jira testing tools, including dashboard creation and filter management.
Solid understanding of banking functional areas and SDLC, familiar with Agile and Waterfall methodologies.
Cross-domain consulting or business analysis experience.
Exceptional communication skills in English, both written and verbal.
Ability to work effectively in multicultural, distributed teams.
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
Access to attractive Medical Package
Access to Multisport Program
Access to Pluralsight
Flexible hours
benefits :
sharing the costs of sports activities
private medical care
flexible working time
fruits
integration events
corporate gym
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
