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Senior Customer Service Specialist
  • Wysokie Mazowieckie
Senior Customer Service Specialist
Wysokie Mazowieckie, Wysokie Mazowieckie, Podlaskie Voivodeship, Polska
Kraft Heinz
27. 9. 2024
Informacje o stanowisku

Your responsibilities The day to day management of the customer service levels to our customers Building relation with customers logistics departments Delivering customer service operational excellence for the polish market by developing long term relationships with internal and external customers. VMI implementation project KPI management Knowledge of export procedures would be advantageous Streamlining and optimizing the Customer Service and Order Management processes to drive flawless execution focusing on cost, quality and service to support KHC targets Data analysis and structural improvements implementation Process optimization Our requirements Bachelor or Master Degree Prior experience in a customer service / supply chain role in FMCG VMI experience is a must Prior knowledge of ERP; SAP OTC order management is an advantage Customer oriented Advanced in Excel Fluency in English Benefits sharing the costs of sports activities private medical care life insurance remote work opportunities flexible working time integration events well-being platform

  • Praca Wysokie Mazowieckie
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