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Senior CRM Administrator with German
  • Wrocław
Senior CRM Administrator with German
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
Smith&Nephew Sp. z o.o.
7. 9. 2025
Informacje o stanowisku

responsibilities :


  • You’ll be at the heart of our CRM transformation, leading the re-launch of Salesforce in the UK and driving continuous improvement across the DACH region. Working closely with IT, Commercial Excellence and Digital teams, you’ll configure and optimise the platform to align with business goals and enhance customer engagement. From managing data integrity and user support to training and project leadership, you’ll be the go-to expert for CRM excellence. Based remotely in Poland, you’ll report to the Commercial Excellence Senior Manager (DACH/UKINOR) and play a key role in shaping our digital sales infrastructure.

requirements-expected :


  • Success in this role means being proactive, detail-oriented and collaborative. You’ll need to be confident managing Salesforce systems and passionate about driving user adoption and operational efficiency.
  • - Proven experience (3–5 years) as a Salesforce Administrator in a corporate setting
  • - Strong communication skills in English and German (minimum B2 level)
  • - Solid understanding of CRM platforms, data governance and system configuration
  • - A self-starter mindset with the ability to lead projects and support users independently

offered :


  • Inclusion & Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website
  • Your Future: Generous annual bonus, life insurance, Save As You Earn share options
  • Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities
  • Your Wellbeing: Private health and dental plans, multisport card/my benefit platform and much more
  • Flexibility: Hybrid working model (for most professional roles)
  • Training: Hands-on, team-customised, mentorship, subsidies for language classes, certifications and postgraduate studies

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate library
  • no dress code
  • video games at work
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • holiday funds
  • christmas gifts
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • extra leave

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