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Responsibilities : Primary Support: Act as the first point of contact for Coupa application finance users, efficiently addressing and resolving their issues. Troubleshooting: Resolve issues reported by Finance and Treasury Teams, providing robust support to both Global and Local Accounting Teams. Ticket Management: Submit and manage tickets on the Coupa Portal and with Integration Counterparts. Issue Resolution: Support accounting and treasury teams with Coupa-related issues during daily operations, month-end, quarterly, and annual financial close activities. System Requirements: Identify new system requirements, assess their impact on existing systems and business processes, and develop appropriate specifications for new business processes. Collaboration: Collaborate with the Purchasing and IT Teams globally. Project Leadership: Lead and drive projects/teams independently to completion and stabilization. Authories: Administrator Access to Coupa. Administrator Access to PLEX/XA to troubleshoot. PTP process expert. Integration process expert. Master Data process expert. requirements-expected : ERP Systems: Experience with Coupa systems and Pt P area Education: Master’s degree in Business, Finance, Technology or a related field. Financial Acumen: Deep understanding of financial principles and practices. Data Integration: Skills in integrating Coupa with other financial and ERP systems. Process Improvement: Experience in identifying and implementing process improvements to enhance system efficiency. Project Management: Skills in managing projects, including planning, execution, and monitoring to ensure timely completion. Training and Development: Capability to train and mentor other team members and end-users. Attitude: Ownership: Take ownership of assigned responsibilities. Interpersonal Skills: Strong interpersonal skills to collaborate with cross-functional teams and manage relationships. Initiative and Openness: Show initiative and openness to change (continuous improvement). Responsibility and Diligence: Demonstrate responsibility, patience, and diligence. Timeliness and Persistence: Exhibit timeliness, persistence in action, and goal orientation. Detail-Oriented: Strong attention to detail and accuracy. Proactive: Ability to anticipate issues and take initiative in resolving them. Team Player: Collaborative mindset with the ability to work effectively with cross-functional teams. Adaptable: Flexibility to adapt to changing business needs and priorities. offered : Full time employment contract Attractive salary Private medical care Retirement program Life insurance Multisport card Sharing the costs of foreign language classes Interesting and challenging job Working in international environment benefits : sharing the costs of sports activities private medical care life insurance corporate sports team retirement pension plan saving & investment scheme parking space for employees extra social benefits pre-paid cards holiday funds christmas gifts sharing the commuting costs employee referral program family picnics