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Senior Coupa Administrator - Procurement Miejsce pracy: Kraków Technologies we use Expected Coupa Optional PeopleSoft ERP About the project As a Senior Coupa Administrator – Procurement, you will play a key role in managing and optimizing HERE’s global procurement platform. You will ensure that Coupa operates efficiently, securely, and in alignment with business and compliance requirements, while supporting continuous process improvement and user adoption. Your responsibilities Administer and manage the Coupa platform including advanced user access controls, system configurations, vendor data, approval workflows, and system updates. Provide advanced technical support and troubleshooting, ensuring high system availability and resolving complex user issues. Lead process improvement initiatives to increase efficiency, enhance automation, and leverage best practices within procurement operations. Collaborate with IT and Global Process teams to manage and optimize integrations between Coupa and other business systems, including ERP platforms (preferably PeopleSoft). Evaluate and coordinate system upgrades and patch releases, working closely with HERE IT and super user groups to assess impact and ensure smooth deployment. Develop and deliver user training programs, provide mentorship, and maintain up-to-date documentation of system configurations, workflows, and procedures. Ensure compliance and data security, aligning system setup with HERE’s policies and applicable regulations. Design and maintain dashboards, reports, and analytics to support procurement insights, sourcing performance, and executive decision-making. Maintain and manage master data in the Coupa application, including sourcing categories and taxonomy. Support sourcing analytics and ad-hoc reporting, assisting stakeholders with data extraction, transformation, and analysis. Our requirements Master’s degree in IT, Engineering, or a related field. ~6 years of hands-on experience in Coupa administration, configuration, and daily system management. Strong background in e-procurement modules: Procure, Invoice, Pay, Sourcing, Contract, Supplier Management, Analytics, Expense. Understanding of Source-to-Pay processes and best practices. Proficiency in Excel Excellent analytical, problem-solving, and troubleshooting skills. Strong interpersonal and communication skills in English. Proactive, self-directed, and comfortable working independently in a fast-paced, global environment. Ability to apply logic and sound judgment in complex business contexts. Optional Coupa certifications (Platform, Analytics, Product). Experience with PeopleSoft or other ERP systems. Exposure to data handling, ETL, or Master Data Load processes. Experience in project management, change management, and driving user adoption of new tools and technologies. Experience in complex system integrations, data migration, and UAT execution. This is how we organize our work This is how we work in house you focus on a single project at a time you develop several projects simultaneously you have influence on the technological solutions applied you have influence on the product you focus on product development you focus on code maintenance This is how we work on a project documentation issue tracking tools testing environments Development opportunities we offer development budget industry-specific e-learning platforms intracompany training substantive support from technological leaders technical knowledge exchange within the company What we offer Innovative and modern technologies Truly international team of fantastic & talented people from 60 countries worldwide, working from strong tech hubs located in Europe, the US, and Asia, along with multiple smaller locations Flexible working hours & a flexible approach to office vs. remote work Medical coverage for you and your family Yearly variable bonus Option to work on a B2B contract (please note: benefits, bonus do not apply in this case) Benefits private medical care life insurance remote work opportunities flexible working time integration events dental care no dress code coffee / tea drinks parking space for employees leisure zone HERE Technologies Who are we? HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel. As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.