Senior Control Manager (Western Markets GCIO Risk Governance Lead)

Kraków

Nazwa pozycji Senior Control Manager (Western Markets GCIO Risk Governance Lead)

Lokalizacja Kraków, Kraków, Lesser Poland Voivodeship, Polska

Firma HSBC

Dodano 16. 12. 2025

Informacje o stanowisku

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HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services - our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose - Opening up a world of opportunity - explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

What you’ll be doing:

Act as trusted advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management, audits.
Promote accountable risk and control decision-making based on quality data and analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.
Provide specialist risk and control knowledge and insights, leading efforts to continuously improve the control environment and monitoring of risk, including behaviours.
Advise and designing process and controls in a commercially viable, practical and effective manner.
Identify trends to anticipate future developments in the risk and control environment.
Influence and shaping the development and implementation of future-fit risk management and regulatory frameworks.
Provide Senior Management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility.

You’re a great candidate if you have these:

At least 5 years of hands‑on experience with one or more of the control capabilities in the Technology and Cyber Risk domain either directly or as a 1/2/3LOD control management function.
At least 5 years of hands‑on experience and subject matter expertise in management of operational risk, non‑financial risk and/or technology and information security risk.
Experience across IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable.
Previous experience of identifying, defining and solving problems that have impact on your work or the wider business. Ability to present complex issues concisely to senior partners using non‑technical language.
Financial Services or other highly regulated industry experience/exposure is preferred including experience dealing with regulatory bodies and engagement.
Strong communication skills to influence and challenge stakeholders.
Ability to work independently with limited supervision.
Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.

What you’ll get with us:

Annual performance‑based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One‑time reimbursement of home office set‑up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Free parking

You’ll achieve more when you join HSBC.

If your CV meets our criteria, you should expect the following steps in the recruitment process:

Online behavioural test
Telephone screen
Job interviews with the hiring managers

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.