Senior Control Manager (GCIO Chief Operating Office)

Miejsce pracy: Kraków

Your responsibilities

Collaborate with the GCIO COO team to manage the risk and control portfolio for their services, including risk assessments, control environments, issue management, and audits.
Assist in the ongoing enhancement of the control environment and risk monitoring, focusing on behaviours and encouraging a proactive risk culture.
Spot trends to help predict future developments in the risk and control landscape.
Proactively address and question ineffective or excessive controls, tasks, and behaviours.
Offer expert insights on risk and control, spearheading improvements in the control environment and risk monitoring.
Keep stakeholders informed about policy or change initiatives affecting operational risk in their areas.
Promote the behaviours needed to advance the understanding and management of technology risk controls within the CCO team and beyond.

Our requirements

Expertise in non-financial risk management, governance, and frameworks.
Strong understanding in at least one of the following risk domains: change execution, people, financial reporting or compliance.
Experience working with senior stakeholders, and cross-functional risk committees.
Strong stakeholder engagement skills, with the ability to influence senior executives across a complex organisation.
Ability to interpret and challenge risk assessments, issue management, and control effectiveness.
Strategic thinker with the ability to execute under pressure, responding to urgent risk matters effectively.
Solid English language communication skills to be able influence and challenge stakeholders, “Bilingual Proficiency” level desirable, “Professional Proficiency/Fluent” level minimum.
Certifications such as CISA, CISM, CISSP, CRISC, COBIT, or ITIL are desirable.

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
corporate sports team
retirement pension plan
corporate library
no dress code
coffee / tea
parking space for employees
leisure zone
extra social benefits
employee referral program
opportunity to obtain permits and licenses
charity initiatives
family picnics
extra leave
In-office gym

Recruitment stages

Online assessment
Phone interview
Job interview
Welcome to HSBC!

About the role

CTO Data Technology CIB is part of the Group Data Strategy, with a goal to transform the way we govern, managed and use all our data to its full potential across HSBC.

The Office of Applied AI (OAAI) is a team within this structure tasked with delivering world-class Generative AI experiences to our colleagues and clients in an ethical and responsible manner. The team is looking to expand its Data Integration team, to allow more data to be utilised by Generative AI, unlocking new insights, enhancing decision-making processes, and creating innovative solutions that drive efficiency and value for our colleagues, clients, and the broader organization. This expansion will further enable us to leverage the full potential of Generative AI, pushing the boundaries of whats possible, and reinforcing our commitment to leading-edge technology and ethical AI practices.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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