Senior Control Manager (Emerging Technology Innovation Ventures)

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HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services - our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose - Opening up a world of opportunity - explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defence and is responsible for maintaining positive relationships with our regulators and external partners.

We are looking for a Senior Control Manager to partner with the HSBC Emerging Technology, Innovation and Ventures team (ETIV) to oversee the risk and control portfolio related to the services ETIV provides to the Group. You will be a senior team member within the GCIO Chief Control Office (GCIO CCO) Function supporting the Group Head of ETIV within HSBC. Our purpose is to take accountability for GCIO Risk Management so GCIO can achieve strategic outcomes for HSBC, while remaining resilient and secure.

What you’ll be doing:

• The role holder will support the leadership of the CCO ETIV team to a value based and outcome focussed way of working, including driving cultural change to deliver strong integrated risk management across ETIV and the business.
• Enable the Businesses and Regions to execute their strategic growth objectives in a safe and secure way. Provide Businesses and Regions with clear understanding of Technology and relevant Non-Financial risks and the role they play in mitigating these risks.
• Partner with Risk and Control Owners to make sure risk positions are understood and reflected in the control activities from design through implementation to robust metrics. Support the Global Head of Controls as a key point of contact for ETIV GCIO for all matters related to risk & controls.
• Effectively manage relationships across 1LOD and 2LOD/3LOD partners – drive risk and audit reviews and subsequent actions through to resolution by partnering with 1LOD/GCIO teams.
• Drive risk and control decision-making based on quality data and commercial analysis, actively challenging poor, inefficient or excessive controls, related tasks and behaviours.
• Oversee emerging risks, strategic business initiatives and local change activity. Support consistent and insightful reporting and escalation of identified issues.
• Drive consistent communication, clarifying impacts of change on the risk and control environment for HSBC.
• Ensuring lessons learnt in one line of business/impacting incident are properly understood for all of GCIO with associated actions implemented in a timely manner. Embed risk culture and change delivery capability across the GCIO CCO function.

You’re a great candidate if you have these:

• Knowledge and passion for Artificial Intelligence (AI) technology and platforms, with a broad technical familiarity across digital currencies, cloud architecture, quantum computing and the management of third party technology providers.
• Detailed knowledge of Technology controls and very good understanding of Non-Financial Risk frameworks.
• Strong leadership background with a proven track‑record of managing wide range of diverse stakeholders.
• Negotiating skills to manage right outcomes for GCIO across a diverse set of GB/GF’s, senior stakeholders and lines of defense often with competing objectives.
• Proven ability to articulate complex issues concisely and in simple language to support problem analysis.
• Experience in writing and presenting board papers.
• Ability to engage with team, colleagues and business partners collaboratively to deliver at pace.
• Previous experience of identifying, defining and solving problems that have impact on your work or the wider business.

What you’ll get with us:

• Annual performance‑based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One‑time reimbursement of home office set‑up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with training and education
• Social fund
• Free parking

Youll achieve more when you join HSBC.

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test
• Telephone screen
• Job interviews with the hiring managers

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: hr.krakow.pl@hsbc.com.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology, Finance, and Other

Industries

• Financial Services, Banking, and Investment Banking

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