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Senior Control Manager (Controls Management & Frameworks)
  • Kraków
Senior Control Manager (Controls Management & Frameworks)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
5. 9. 2025
Informacje o stanowisku

Senior Control Manager (Controls Management & Frameworks)

Miejsce pracy: Kraków

Your responsibilities

  • Support the Director of GCIO CCO Shared Services to build out the new GCIO Chief Control Office (GCIO CCO) Shared Services function.
  • Deliver Control Management and Framework related products and services to the GCIO function.
  • Lead change initiatives to mature the bank’s Control Design Architecture, Control Frameworks and Control Standards.
  • Continuously improv products and services that enable technology risk and control management across HSBC.
  • Your strategic goal is to enable the GCIO function to meet the highest possible standard of control design so we can better manage our Technology risk exposure, by building and coaching a high performing team of risk and control experts.
  • You will provide product expertise and ownership through proactive customer engagement and deliver improvements.
  • You will provide advice and designing for products, processes, and services in a commercially viable, practical and effective manner and identify trends to anticipate future developments in the risk and control environment.
  • Face off to senior management and driving the GCIO function to the products and services you are accountable for.

Our requirements

  • At least 5 years of experience working in risk and controls in financial services either within a risk related function, or as a management consultant.
  • Broad expertise in Cyber, Technology and / or Data risk related control design (e.g. NIST, COBIT etc.).
  • Experience of delivering complex change in a global, matrix-style organisation.
  • Flexibility to adapt to changing scope and demands.
  • Expertise in designing Risk Management Frameworks and Control Frameworks.
  • Experience delivering products and services to a broad array of internal customers.
  • Strong communication skills to influence and challenge senior stakeholders.
  • Flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

About the role

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defense and is responsible for maintaining positive relationships with our regulators and external partners.

GCIO CCO Shared Services Team will work on improvement of existing ways of working, tools and processes for risk and control management.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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