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Senior Control Manager - CISO Governance
  • Kraków
Senior Control Manager - CISO Governance
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
13. 9. 2025
Informacje o stanowisku

Senior Control Manager - CISO Governance

Miejsce pracy: Kraków

Your responsibilities

  • Partner with the CISO CCO to oversee and run the Governance team supporting the CISO CCO. This includes risk committee papers, risk framework hygiene oversight, special projects and other related governance activities. In addition, provides entity management oversight of CISO CCO team in Poland.
  • You will be a leader within the GCIO Chief Control Office (GCIO CCO) Function that directly supports the Group CISO within HSBC.
  • Act as trusted advisor for senior management by partnering to manage their operational risk i.e., risk assessments, control environment, issues management.
  • Ensure that high quality governance materials are produced and that we meet Group governance requirements for CISO CCO and the CISO Risk Committee.
  • Advise and design governance processes to proactively identify opportunities for improvement, consistency and quality.
  • Ensure that team-related requirements tied to hiring, headcount, budget and other organisational hygiene activities are undertaken with quality.
  • Partner with CISO Governance, GCIO CCO Governance and other related functions to ensure the smooth operation of the overall Governance portfolio.
  • Lead Change and other Special Projects as required for GCIO CCO. Oversee any projects owned by GCIO CCO.

Our requirements

  • At least 5 years of hands-on experience with Technology Governance, Cyber Governance or other related Governance activities in a Financial Services or other heavily regulated industry.
  • At least 5 years working in a Technology or Cybersecurity Organization is desirable.
  • Experience across IT, Operations, Risk Management, and / or Audit roles requiring management of diverse risk types is desirable.
  • Previous experience of identifying, defining and solving problems that have impact on your work or the wider business.
  • Proven track record of process improvement and delivering as promised, as well as strong communication skills to influence and challenge stakeholders.
  • Ability to work independently with limited supervision, ability to present complex issues concisely to senior partners using non-technical language.
  • Strong written, verbal and presentation skills, flexible and adaptable, able to handle and prioritise competing demands in a fast-paced environment.
  • Active industry recognized certificates will be an asset, e.g. CISA, CISSP, CRISC, CCSP etc.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

About the role

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Key activities include implementation and oversight of the Group’s Risk Management Framework, ongoing and targeted controls assessments, implementing and maintaining robust risk governance, and championing a proactive risk culture. GCIO CCO works closely with partners across all lines of defense and is responsible for maintaining positive relationships with our regulators and external partners.

GCIO CCO Shared Services Team will work on improvement of existing ways of working, tools and processes for risk and control management.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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