technologies-expected :

responsibilities :

Main contact person for the global business users (Europe & North America) within the support organization for the Salesforce Sales & Service Clouds.
Work on Salesforce projects representing the IT stream (CRM migration to Salesforce, Field Service Management Rollouts, SAP S/4HANA transformation)
Analysis for Salesforce processes in conjunction with the various business partner
Responsible for the daily operations for the Salesforce system (work on tickets)
implementing Salesforce system changes in accordance with the system architecture (Customizing, testing, documentation)
Create and maintain the process & customizing documentation for the Salesforce system
Create development specifications for new developments & interfaces in the Salesforce context
Coordinate the external providers for Salesforce topics (Europe & North America)
Lead the Salesforce community and provide training to global & local business users

requirements-expected :

Stress resistant and motivated team player which is willing to go the extra mile if required
Excellent communication and organization skills
Open personality which likes to work in an international setup with a distributed team
Understands the business context of the position and is willing to proactively work with the business partners
Needs to adapt quickly to new situations like scope change, new projects or re-prioritization
Proven can do attitude (Works hands on projects if required e.g. prepare testing, follow up with technical issues)
Excellent command of spoken and written English (German is a plus)
Minimum 5 years’ experience as functional Salesforce consultant
Detailed knowhow within the main Salesforce processes for the Sales & Service Clouds (configuration & custom adaptations)
Good development knowhow on force.com (Simple adjustments with Apex, VisualForce, Lightning, administration of change sets)
Integration of Salesforce with SAP based on API, RESTAPI or Webservices considered to be a plus
Good understanding of the Salesforce built in reporting capabilities
Basic understanding of the main SAP sales & service processes considered to be a plus

offered :

Opportunity to take an active part in shaping a Corporate Service Center with a unique setup
Work with people who are passionate of delivering outcomes and a culture of simplification and ownership
Short decision-making paths
Private Healthcare
Top location in Katowice
Flexible working time
Friendly and team-oriented working atmosphere, as well as open and direct communication
Stability of employment

benefits :

responsibilities :