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Senior Collection Specialist with English
  • Kraków
Senior Collection Specialist with English
Kraków, Kraków, małopolskie, Polska
Cyclad Sp. z o.o.
27. 10. 2024
Informacje o stanowisku

Cyclad Sp. z o.o. - {{offer.position}

Senior Collection Specialist with English

Lokalizacja
Kraków
Pracodawca
Cyclad Sp. z o.o.
Dodano
25.10.2024
Numer referencyjny
PL24/KTW/IC/CS

Our customer is the leader in providing modern business solutions.

Project information:

  • Location: Kraków / Katowice (hybrid)
  • Working hours: Mon-Fr, 8 hours per day
  • Languages: English
  • Level: Senior
  • Start date: Depending on the candidate`s availability
  • Remuneration: up to 11000 PLN gross (depending on experience)

Responsibilities:

  • Receivables management (collection of overdue invoices, monitoring of customer credit)
  • Customer support (assisting in difficult situations, determining the best repayment solutions, negotiating, implementing payment plans)
  • Customer Service (providing quality service, resolving problems, escalating contentious issues)
  • Strategies (developing strategies for problematic clients, choosing appropriate collection techniques)
  • Communication and negotiation (building customer relationships, communicating with stakeholders, negotiating, documenting solutions)
  • Compliance and control (ensuring compliance with control and compliance regulations in credit management)

Requirements:

  • Knowledge of processes and procedures related to the management of receivables
  • Very good knowledge of English
  • Experience in the area of debt collection
  • Communication and negotiation skills, ability to build customer relationships
  • Analytical skills
  • Knowledge of Automation Drive Suit, DGEM Tech (nice to have)

We offer:

  • Private medical care
  • Multisport card
  • Trainings & courses
  • Development opportunities
  • Additional bonuses

Cyclad Sp. z o.o.

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

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