Senior Collection Specialist
Project information:
- Industry: Banking/Finance
- Type of project: Collection/AR
- Location: Kraków or Katowice; hybrid work model
- Type of employment: contract of employment or B2B
- Level: Senior
- Contract length: long-term
- Languages: English
- Start date: ASAP (depending on candidate's availability)
- Salary range: 9000 - 11000 PLN gross
Responsibilities:
- Monitoring outstanding invoices and late payments from customers of our clients
- Ensuring that given credits are monitored and controlled effectively
- Supporting customers who deal with repayment difficulties, negotiating terms and proposing relevant payment solutions
- Building and maintaining strong relationships with external customers
- Managing AR portfolio
- Achieving cash collection and ageing targets
- Identifying frequently recurring situations at customer level, escalating such situations and suggesting remedial actions
Requirements:
- At least 3 years of professional experience in Collection/AR field
- Good spoken & written English (B2/C1 level)
- Great communication & negotiation skills
- Strong problem-solving skills
Nice to have:
- Started certifying in DGEM Tech technologies relevant to role
We offer:
- Full-time job agreement based on employment contract or B2B
- Private medical care
- Multisport card
- Flexible hours of working
- Development opportunities
Cyclad Sp. z o.o.
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is the leader in consulting, technology services and digital transformation.