Project information:

• Industry: Banking/Finance
• Type of project: Collection/AR
• Location: Kraków or Katowice; hybrid work model
• Type of employment: contract of employment or B2B
• Level: Senior
• Contract length: long-term
• Languages: English
• Start date: ASAP (depending on candidate's availability)
• Salary range: 9000 - 11000 PLN gross

Responsibilities:

• Monitoring outstanding invoices and late payments from customers of our clients
• Ensuring that given credits are monitored and controlled effectively
• Supporting customers who deal with repayment difficulties, negotiating terms and proposing relevant payment solutions
• Building and maintaining strong relationships with external customers
• Managing AR portfolio
• Achieving cash collection and ageing targets
• Identifying frequently recurring situations at customer level, escalating such situations and suggesting remedial actions

Requirements:

• At least 3 years of professional experience in Collection/AR field
• Good spoken & written English (B2/C1 level)
• Great communication & negotiation skills
• Strong problem-solving skills

Nice to have:

• Started certifying in DGEM Tech technologies relevant to role

We offer:

• Full-time job agreement based on employment contract or B2B
• Private medical care
• Multisport card
• Flexible hours of working
• Development opportunities