We help companies maximize the use of their products and services by giving them tools to acquire, engage, and reward their customers.

We do that by offering an API-first loyalty toolkit/engine for driving the acquisition, engagement, and retention of their customers.

Companies use Open Loyalty to introduce features such as points, tiers, rewards, referrals, coupons, challenges, and more, faster than developing them from scratch.

The solution is used by 50+ companies across various industries, coming from 27+ markets and including brands such as Limango, Heineken, Ugami, ALDO, or the U.S. Soccer Federation. We are 40+ loyalty and technology professionals who are here to disrupt the future of the loyalty industry.

In your role you will be responsible for:

• Designing, implementing and maintaining cloud infrastructure for SaaS product;
• Building out scalable solutions for our high-performing customers;
• Releasing a new version of the product to the staging and production environment in close cooperation with product team;
• Maintaining production environments and support product team in solving problems during on-calls;
• Designing and implementing monitoring tools together with the team;
• Working closely with developers and devops to support infrastructure configuration and service launches;
• Supporting developers in infrastructure configuration issues;
• Supporting continuous improvement by investigating alternatives, technologies and by creating, maintaining and improving CI/CD processes.

You will be a perfect match if you:

• Have solid knowledge of Kubernetes, Docker;
• Have experience with implementing CI/CD processes (GitLab);
• Have a strong experience with cloud computing platforms (AWS);
• Have experience with Infrastructure as a Code practices (Terraform, Terragrunt, Helm);
• Proficiency in AWS technologies, including EKS, RDS, Elasticache, EC2, S3, VPC, and security groups

Well be thrilled if you have:

• Understanding of PHP-like applications;
• Can work with tools like AWS Cloud​Formation, Serverless framework, Ansible;
• Experience managing large AWS production environments (1 million to 50 million customers)
• Knowledge of best practices and IT operations in high-availability environments;
• Experience in application and infrastructure monitoring

Things we can offer you…

• We are a successful product company working with 50+ clients across 30+ countries, and counting;
• Remote-first work and flexible working hours;
• Your choice of hardware (Dell or MacBook) as well as all the extras you would need;
• Learning Budget at your disposal;
• Awesome benefits like premium-level private healthcare, Multisport, English classes, and more!