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Senior Client Insight Analyst
  • Wrocław
Senior Client Insight Analyst
Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
AXA XL Catlin Services SE
22. 10. 2025
Informacje o stanowisku

technologies-expected :


  • Microsoft Power BI
  • SQL

responsibilities :


  • Convert analysis into compelling stories and opportunities, engaging key leaders across the business, to drive forward AXA XL client centric agenda.
  • Perform research and collect data regarding clients /brokers / markets to highlight trends and identify opportunities to business.
  • Use customer data, advanced analytics, and future looking insights to gain a deeper understanding of our client / broker portfolio to drive higher customer engagement and loyalty.
  • Elicit qualitative and quantitative data to provide accurate customer insight from multiple sources (research, online data, operations, etc.) to produce actionable business recommendations.
  • Use a range of data and research analysis tools, including Power Bi, SQL, Qlik, Infographics to produce meaningful presentations for stakeholders at every level.
  • Work closely with the Marketing team to maximize AXA XL potential and raise its market presence.
  • Work on larger scale projects and initiatives with wider business and key stakeholders.

requirements-expected :


  • Analytical thinking and problem-solving skills.
  • Experience of working within a Customer/Client facing role collating and analyzing data/insights (i.e., research, surveys, analysis etc.)
  • Intermediate knowledge of data visualization tools (Power Bi, Power Apps, SQL, Qlik, and others).
  • Proficient Microsoft Office user (Word, Excel, and PowerPoint)
  • Stakeholder management and communication skills
  • Able to work to tight deadlines, and to evidence consistent delivery, in line with agreed timescales.
  • Proven ability to manage larger scale projects and initiatives

offered :


  • Amazing modern workspace in the city center, near the market square
  • Flexible working hours and opportunity to work from home (hybrid mode),
  • Improving your language skills by working in multicultural environment with English use on a daily basis (+ subsidy program for foreign language learning based on business needs),
  • Luxmed health insurance with dental package included and Pramerica life insurance,
  • Lunch allowance and fresh fruits every morning in our kitchen,
  • Team-building events
  • Day off on your birthday
  • Video and board games in the office available during your break,
  • Many Networking Groups allowing for comprehensive development in your interest area,
  • Openness to all ideas and needs of our employees We work in accordance with the principle “Here You can be Yourself”!

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • fruits
  • integration events
  • dental care
  • corporate sports team
  • no dress code
  • video games at work
  • coffee / tea
  • leisure zone
  • extra social benefits
  • meal passes
  • birthday celebration
  • employee referral program
  • charity initiatives
  • family picnics
  • extra leave

  • Praca Wrocław
  • Wrocław - Oferty pracy w okolicznych lokalizacjach


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