technologies-expected :

responsibilities :

Maintenance and monitoring of Virtual Apps and Desktops environments including tasks such as:
Administration of Citrix products deployment (both on-premise and cloud)
Supporting configuration changes for Citrix Infrastructure
Monitoring health, stability and capacity of Citrix farms
Maintenance of Windows Server systems hosting multi session environments
Supporting build and patching process
Software release
PVS/MCS image management
User profile management
ITIL (Incident, Service Request, Change Management, Problem Management) activities – ensuring effective and efficient handling of tasks
Development of customers’ environments and service requirements to enable successful delivery of the service
Following established procedures, recommending improvements and resolving enquiries, incidents or problems
Taking ownership if issues and tasks assigned with little supervision
Escalating issues if necessary to deliver the required service levels
Acting as an effective and helpful member of the team, demonstrating personal leadership, initiative, drive as well as sharing technical experience and all lessons learned to maintain the continual service improvement

requirements-expected :

Knowledge of Virtualization Technologies
Knowledge of Citrix Virtual Aps and Desktops, Citrix Hypervisor
Good Proficiency in Verbal and Written English including Technical Vocabulary
Basic Knowledge of Server Operating Systems such as: Windows Server 2008R2/2012R2/2016
Excellent communication – ability to communicate clearly with customers, colleagues and managers
Excellent problem solving – ability to fix issues, being resourceful, and not giving up easily
Drive and determination for technologies and services
Initiative to constantly improve solution methods, and solution times
Ability to prioritize tasks based on business requirements
Flexible Team Working – team player, upgrades during OOO

offered :

benefits :

responsibilities :