Informacje o stanowisku

Hi, were glad youre here! We are hiring to our Aviva Services Excellence Centre!

Do you have a passion for transformation? Do you like to challenge the status quo, think differently and look at ways technology can solve business problems? Are you dynamic, resilient and want to be involved in delivering change that drives Aviva strategy?

At Aviva we love to constantly innovate and improve the experience, products, and services for the benefit of our customers. Our change agenda isn’t just about technology; it’s wide and varied which means that you can work on projects and programmes across all business units.

Our one team approach provides great opportunities for career development across the Aviva Group. Whilst you don’t need to be from a Financial Services background, it would be beneficial; we want to bring the best in class regardless of your specific industry experience. If you are motivated by making a difference, enjoy a variety of assignments, are keen to develop and have strong relationship building skills, we would love to hear from you!

What will you be doing?

Main responsibilities:

1. Shaping and defining the business outcome
2. Delivering the business analysis activities on projects and programmes
3. Integrity and alignment of the proposed and chosen solutions with the business needs
4. Identifying, owning and managing the specific key risks and/or IT controls and Business Protection standards
5. Solving problems and dealing with difficulties in line with policy, process and other guidelines applying technical knowledge and expertise
6. Recommending change based on expert know-how and analysis of the business situation taking account of similar previous problems
7. Supporting project resources by giving advice or by taking on accountability to resolve more complex problems
8. Building and maintaining effective relationships with the project team as well as extended stakeholders – incl. sponsor, business representatives and others (external subject matter experts, suppliers etc.)

What we’re looking for?

1. Proven experience in Business Analyst covering all stages of the project lifecycle (min. 3-5 years preferable)
2. Experience of working on large scale assignments in complex environments and multiple stakeholders involved
3. Mentoring/Leading less experienced Business Analyst
4. Knowledge of change management processes along with a willingness to try new ways of working and solutions (fail fast)
5. Good analytical, decision making and problem-solving skills combining with thinking out of box to drive innovations and deliver outcomes
6. Ability to communicate/ present to a variety of individuals with and influence business stakeholders whilst facilitating change
7. Ability to work at pace with resiliency and comfortable with leading, negotiating and influencing to drive necessary deliverables
8. Experience of working within a Scrum framework/agile practices
9. Proficient in gathering business requirements and challenging them combined with strong discovery skills
10. Detailed knowledge and experience of application of business analysis tools and techniques.

Nice to have

1. Experience in insurance (Personal line) or financial/strongly regulated institutions
2. Pricing knowledge/experience
3. Experience of working on data projects and understanding of data flows
4. Understanding of IT Infrastructure, cloud, API’s, databases etc.
5. Proficient in JIRA/Confluence/Visio
6. Experience in projects related to data processing

In Aviva Services Excellence Centre, we provide:

1. Contract of employment
2. Performance Bonus
3. Private medical care (ENEL-MED)
4. Emotional support consultations
5. Cafeteria system of benefits (e.g. MultiSport card)
6. Additional parent privileges:
   
   - baby leave – 6 weeks leave for second parent
   
   - shortened working time after parental leave
7. Employer-funded group insurance
8. Employee Shares Plan
9. Extra day off for birthday
10. Paid time off to volunteer
11. Additional leave acquired over the years in the company (even 5 days more in a year)
12. Wellbeing Leave - additional two weeks paid leave after 10 years of service
13. Access to the e-learning platforms
14. Internal employee referral program
15. Possibility to work remotely
16. Attractive office location in Warsaw - Gdański Business Center
17. Additional entitlements for people with disabilities - Work Without Barriers
18. Work environment that promotes diversity - Diversity Charter

Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!

Aviva is for everyone!

As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.

Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.

We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!

Warszawa - Oferty pracy w okolicznych lokalizacjach