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Senior Business Analyst Miejsce pracy: Kraków Technologies we use Expected Microsoft Excel Visio Jira Confluence Operating system Windows About the project Are you ready to shape the future of Cybersecurity Operations? Join us as a Senior Business Analyst and make an impact on global security initiatives! We are looking for an experienced Senior Business Analyst to join our Cybersecurity Operations and Intelligence team. This role is pivotal in driving the delivery of a Target Operating Model (TOM), supporting the strategic direction of Cyber Operations, and ensuring the successful implementation of new system developments and enhancements. You will collaborate with business representatives and delivery teams to ensure best practices in technical solution development, delivering high-quality and cost-efficient solutions on time. This position reports directly to the Head of Cybersecurity Operations Programme Delivery. Sounds like your kind of challenge? Your responsibilities In this role, you will collaborate with key stakeholders to define the Operations TOM and clear business outcomes, while capturing and maintaining traceable business and technical requirements throughout the delivery lifecycle. You will ensure quality assurance of solutions against requirements, develop and support business case submissions, and provide programme insights to governance forums, including ExCo and Steering Committees. You will also be responsible for articulating and managing risks and dependencies across programmes and functions, supporting junior Business Analysts, and producing user test plans aligned with requirements. Additionally, you will manage governance processes, update operational processes to support new features and tools, and contribute to business transition plans to ensure smooth handover to BAU. Note: Detailed project information will be shared during the recruitment process. Our requirements Minimum 5 years as a Business/Solution Analyst in IT projects. Proven experience in producing Target Operating Models and strategies. Strong skills in writing Use Cases, User Stories, and Acceptance Test Scenarios. Experience with Agile methodologies (Scrum or SAFe preferred). Excellent analytical, documentation, and communication skills in English. Proficiency in MS Office (Excel, Visio, PowerPoint) and JIRA/Confluence. Experience in technology delivery within complex organizations. Strong planning and reporting capabilities. Ability to thrive in a fast-paced, dynamic environment. Flexibility to manage changing priorities and aggressive timelines. Strong stakeholder management and problem-solving skills. Excellent written and verbal communication in English. This is how we organize our work This is how we work agile scrum This is how we work on a project Continuous Deployment Continuous Integration What we offer Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.) Hybrid work setup – remote days available depending on the client’s arrangements Collaborative team culture – work alongside experienced professionals eager to share knowledge Continuous development – access to training platforms and growth opportunities Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more High quality equipment – laptop and essential software provided Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses life insurance Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. Mindbox Sp. z o.o. At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe. Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.