Join to apply for the Senior Business Analyst role at Aviva

Hi, we’re glad you’re here! We are hiring to our Aviva Services Excellence Centre!

Do you have a passion for transformation? Do you like to challenge the status quo, think differently and look at ways technology can solve business problems? Are you dynamic, resilient and want to be involved in delivering change that drives Aviva strategy?

At Aviva we love to constantly innovate and improve the experience, products, and services for the benefit our customers. Our change agenda isn’t just about technology; it’s wide and varied which means that you can work on projects and programmes across all business units.

Our one team approach provides great opportunities for career development across the Aviva Group. Whilst you don’t need to be from a Financial Services background, it would be beneficial; we want to bring the best in class regardless of your specific industry experience. If you are motivated by making a difference, enjoy a variety of assignments, are keen to develop and have strong relationship building skills, we would love to hear from you!

Join our newly formed Release Team that will play a key role in delivery of various enhancements originating from project and/or BAU needs.

What will you be doing?

• Supporting financial integration, data feeds and MI projects as a Senior Business Analyst.
• Shaping and defining desired business outcomes.
• Conducting business analysis activities for projects and programmes.
• Ensuring proposed solutions align with business needs and maintain integrity.
• Identifying, owning, and managing key risks, IT controls, and Business Protection standards.
• Addressing problems and challenges according to policy, processes, and guidelines using technical expertise.
• Recommending changes based on expert analysis and prior problem-solving experiences.
• Assisting project resources by providing advice or resolving complex issues.
• Building and maintaining effective relationships with the project team and extended stakeholders, including sponsors, business representatives, external experts, and suppliers.
• Actively participate in requirements prioritization by providing essential input.

What we’re looking for?

• Proven experience as a Business Analyst, covering all stages of the project lifecycle (minimum of 3-5 years preferred).
• Experience working on large-scale assignments in complex environments involving multiple stakeholders.
• Comprehensive understanding of key finance processes.
• Attention to detail as a data specialist.
• Proficiency in logical and physical data modelling.
• Coordination of key design decisions.
• Identification and support of test scenarios.
• Experience supporting policy migrations.
• Capability to mentor and lead less experienced Business Analysts.
• Knowledge of change management processes and an openness to experimenting with new ways of working and solutions (embracing a fail-fast approach).
• Strong analytical, decision-making, and problem-solving skills, combined with innovative thinking to drive outcomes.
• Ability to communicate and present effectively to a diverse range of individuals and influence business stakeholders while facilitating change.
• Ability to work efficiently under pressure, demonstrating resilience and comfort in leading, negotiating, and influencing to achieve necessary deliverables.
• Experience working within a Scrum framework and agile practices.
• Expertise in gathering and critically evaluating business requirements, along with strong discovery skills.
• Detailed knowledge and application of business analysis tools and techniques.

Desired skills:

• Knowledge of finance and actuarial or other insurance processes
• Knowledge of IFRS17 and/or Solvency II reporting
• Familiarity with secure file transfer methods and scheduling
• Proficiency in JIRA/Confluence/Visio

In Aviva Services Excellence Centre, we provide:

• Contract of employment
• Performance Bonus
• Private medical care (ENEL-MED)
• Cafeteria system of benefits (e.g. MultiSport card)
• Additional parent privileges: baby leave – 6 weeks leave for second parent
• Shortened working time after parental leave
• Employer-funded group insurance
• Employee Shares Plan
• Extra day off for birthday
• Paid time off to volunteer
• Additional leave acquired over the years in the company (even 5 days more in a year)
• Wellbeing Leave - additional two weeks paid leave after 10 years of service
• Psychological support consultations
• Access to the e-learning platforms
• Internal employee referral program
• Hybrid working model from Poland with a few days in Warsaw office per month (team meetings, onboarding, onsite trainings etc)
• Attractive office location in Warsaw - Gdaški Business Center
• Additional entitlements for people with disabilities – Work Without Barriers
• Work environment that promotes diversity – Diversity Charter

As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.

We’re inclusive – we welcome applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!