The Opportunity

Stonly is an AI knowledge platform for customer service. Our SaaS platform helps companies (DraftKings, King, Estēe Lauder, Personio, and many more) automate their customer service with AI and interactive knowledge delivered at the point of need for both agents and customers.

The company was created 4 years ago by Alexis (former co-founder and CPO of Dashlane), David (ex VP sales and marketing at Calendly) & Krzysztof (ex Dashlane).

Stonly is a global company with offices in the US, France, & Poland. We’ve raised over $22m in 2022 with top VC funds Accel & NorthZone. Our ambition is huge: to become the leading knowledge platform for customer service - a $50 billion market - and become an iconic tech brand in the space.

As a Backend Engineer at Stonly, you will play a key role in designing, developing, and maintaining scalable and efficient backend systems that power our product. You will collaborate with cross-functional teams, including product managers and frontend engineers, to deliver new features that enhance knowledge sharing, user guidance, and customer support automation. Your work will directly impact the daily operations of companies relying on Stonly to improve their knowledge management and user experience.

What you’ll do

• Design and implement new features as a part of a small, agile cross-functional team.
• Participate in planning our short and mid-term project roadmaps.
• Create web services that will be used both internally and by partners.
• Participate in scaling our server architecture.
• Work on integrations with content management platforms.
• Work with QA to make sure that everything you build has the level of quality required
• Work with a team that keeps quality high when it comes to product choices.
• Have the opportunity to explore (and push for) cutting-edge technologies.
• Work with people who are passionate about the product they build.
• Be part of an adventure in which your input will make a difference.

Skills and Experience

Must have:

• Strong coding skills in Node.js including Express-like frameworks
• Solid experience with TypeScript
• Hands-on experience with relational databases, preferably MySql
• Familiarity with AWS services such as EC2, Lambda, and SNS
• Experience in designing scalable, performant software and optimizing existing code
• Good knowledge of queuing systems like Kafka and SQS
• Extensive experience with various levels of testing e.g. unit, integration, end-to-end
• Familiarity with Docker for container management
• Knowledge and experience in Agile environments
• Excellent communication skills to understand customer needs and collaborate with other teams

Nice to have:

• Familiarity with NoSQL standard databases like DynamoDb, Redis, and ClickHouse
• Proficiency in designing and maintaining public REST APIs
• Skilled in creating OpenAPi documentation
• Hands-on expertise in Nest.js
• Exposure to test automation using Playwright
• Experience with other cloud providers like Google Cloud, Azure, DigitalOcean
• Knowledge of Event Driven Development 

Working at Stonly

• Flexible contract options - employment or B2B contract
• Equity options are part of the compensation package
• Training budget
• Private healthcare
• Multisport card
• Flat organizational structure

Stonly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.