Welcome to Warner Bros. Discovery

Behind WBD’s vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life, the creators bringing them to your living rooms, and the dreamers creating what’s next. From brilliant creatives to technology trailblazers, WBD offers career‑defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here you are supported, celebrated, and can thrive.

Who We Are

When we say “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons, and superheroes, or even to the wonders of Planet Earth. Behind WBD’s portfolio are the storytellers, creators, and dreamers who bring our characters to life.

Your New Role

As a Sr. Analyst of CX Analytics, you will join the team responsible for championing a data‑driven approach to HBO Max editorial and merchandising activities. You will develop frameworks and benchmarks for assessing performance and provide insights and recommendations to leadership, influencing decision‑making across a high‑priority business initiative.

Your Role Accountabilities

• Develop frameworks and analyses for assessing key business questions.
• Evaluate how editorial and merchandising decisions impact show performance.
• Determine the optimal way for editorial activities to coexist with machine‑learning algorithms.
• Advocate for data‑informed decision‑making and recommend how content performance should shape merchandising choices.
• Help merchandising teams become data‑self‑sufficient by building metrics, dashboards, and tools.
• Collaborate with Data & Analytics, Business Intelligence, Tech, Retention, and Product to build tools and processes that drive strategy and analysis initiatives.
• Work with stakeholders across multiple offices and time zones.
• Provide insights and recommendations to HBO Max platforms across EMEA to improve content consumption, increase subscriptions, and decrease churn.

Qualifications & Experience

• Experience in Data Analytics, Marketing Analytics, or Product Analytics—especially in media, entertainment, or direct‑to‑consumer spaces.
• Excellent analytical skills with deep attention to detail.
• Ability to synthesize analysis output, identify key insights, and propose next steps.
• Experience presenting and building executive‑level materials with clear, easy‑to‑understand presentations.
• Passion for entertainment and staying on top of industry trends.
• Collaborative, diplomatic, and willing to defend data‑backed positions in content selection discussions.
• Statistical knowledge (forecasting, AB testing, causal inference) is advantageous.
• Proficiency in Looker, Microstrategy, Tableau, Excel, and Microsoft/Google Suite (Docs, Sheets, Slides).
• Exceptional organizational, written, and verbal communication skills.

How We Get Things Done

Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with insights from the team on what they mean and how they show up in their day‑to‑day work. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. Being an equal opportunity employer means we consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.