Senior Account Manager (Remote)

Join Oxylabs.io as a Senior Account Manager and drive success for our B2B clients while growing professionally in a remote environment.

Overview

Oxylabs.io is a team of 500+ professionals who develop cutting‑edge web data gathering solutions for Fortune 500 companies and many other leading businesses worldwide.

Responsibilities

• Own the success of our business customers of various sizes.
• Engage in day‑to‑day communications with customers to ensure we are maximizing their business value.
• Identify and utilize upsell and cross‑sell opportunities within a designated customer portfolio.
• Ensure a seamless experience for the customer during product adoption and deployment.
• Work on customer agreements and renewals.
• Manage your opportunity pipeline and at‑risk accounts.
• Engage in Strategic Account Management activities.
• Proactively identify team process improvements and contribute to projects to refine them.
• Go on business trips and visit clients when applicable.

Skills & Experience

• 5+ years experience leading customer engagements with a proven track record of delivering positive results.
• Experience working with international B2B clients.
• Experience in the technology sector.
• Excellent written and verbal English communication skills.
• Strong relationship management and problem‑solving skills.
• Data‑driven approach to sales with knowledge of or experience using key sales and mailing tools.
• Creativity and an out‑of‑the‑box thinking approach.

Nice to Have

• Prior Strategic Account Management experience.

Application Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.