As a Seeburger Specialist, you will be working for our client, a global leader in financial services. The client is committed to providing seamless services that empower businesses worldwide. In this role, you will be responsible for supporting critical production systems, ensuring their smooth operation, and resolving incidents quickly and effectively. You’ll be part of a globally distributed team, working with cutting-edge technologies like Seeburger, Java, and IBM SFG. Your efforts will directly contribute to the efficiency and stability of the client’s financial services infrastructure.
Join us, and enhance critical systems that power global business operations!
Krakow-based opportunity with the possibility to work 60% remote.
responsibilities :
Investigating system failures and incidents reported on the services supported
Communicating with various business and IT teams to resolve issues
Providing on-call support and ensuring timely incident resolution
Performing root-cause analysis for production issues
Working as part of a global team to deliver consistent service
Ensuring adherence to SLAs and service delivery procedures defined by ITIL
Coordinating with internal and external teams for service delivery
Continuously improving processes and contributing to service excellence
Providing technical expertise and guidance to stakeholders
Monitoring system performance using tools like AppDynamics and Splunk
requirements-expected :
Proven experience as a Production Technical Support Engineer
Expertise in Seeburger BIS, Java, and IBM SFG (Sterling Integrator)
Strong understanding of Unix/Linux/Windows environments
Hands-on experience with AppDynamics/Splunk or similar monitoring tools
Excellent problem-solving and root-cause analysis skills
Strong knowledge of Oracle Databases and SQL
Familiarity with Microservices architecture and service management processes
ITIL Accreditation or relevant service management certifications
Fluent English
Ability to work efficiently in high-pressure, fast-paced environments
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
Access to attractive Medical Package
Access to Multisport Program
Access to Pluralsight
Flexible hours
benefits :
sharing the costs of sports activities
private medical care
flexible working time
fruits
integration events
corporate gym
mobile phone available for private use
computer available for private use
saving & investment scheme
no dress code
coffee / tea
drinks
christmas gifts
birthday celebration
sharing the costs of a streaming platform subscription
