Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters

SDET engineers perform and participate in application development and testing. We ensure continuous quality and testability of code throughout the software development lifecycle and build quality into the software development process through automated testing suites, providing comprehensive support from code development to functionality. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses worldwide.

The SDET Manager brings this to life by contributing to technology development and decision‑making and guiding the work of SDET engineers and teams. This person will join at a time of growth, not only within a single team but across the Vonage API, hence experience scaling processes and teams is essential.

What youll do:

• Lead, mentor, and scale a high‑performing team of SDETs to deliver on ambitious product roadmaps.
• Drive the development and execution of robust testing strategies for current and future product releases, ensuring comprehensive coverage of functional and non‑functional requirements.
• Collaborate closely with product and engineering teams to design, develop, and optimize advanced test automation frameworks and maintain scalable, reliable data sets.
• Establish, track, and analyze quality and effectiveness metrics to inform decision‑making, support continuous improvement, and uphold the highest software quality standards.
• Proactively diagnose technical issues, report defects, and propose implementable solutions to prevent recurrence and enhance product stability.
• Contribute to and influence the development of long‑term technical solutions and quality strategies for the wider engineering department.
• Foster a culture of quality by developing and promoting processes that empower engineers at all levels to write higher quality, test‑able software.
• Assess, optimize, and elevate current testing procedures and processes for efficiency, scalability, and alignment with business needs.
• Define and communicate clear team success metrics, ensuring alignment with the engineering organization’s strategic vision.
• Work collaboratively with engineering teams and stakeholders to ensure testing requirements, features, and protocols are well understood and implemented.
• Partner with product and business managers to translate software requirements and technical architectures into actionable, measurable, and testable criteria.
• Drive the implementation of non‑functional testing strategies—including scalability, redundancy, chaos engineering, and automation—in cloud and hybrid/cloud‑native environments.

What youll bring:

• Engineering leadership experience, having led a team of 10+ engineers.
• Comprehensive experience in developing and running continuous integration and continuous deployment pipelines.
• Advanced knowledge of data structures, algorithms, and distributed systems.
• Outstanding interpersonal and communication skills.
• Bachelor’s degree in Computer Science or related discipline; Master’s degree is advantageous.
• Advanced understanding of and experience with writing, testing, debugging, and refining code.
• Ability to present complex technical information clearly to a wide variety of audiences.
• Ability to identify risks and threats in current and emerging technologies, procedures, features, and operations.
• Ability to manage multiple priorities with accuracy and efficiency while meeting deadlines.
• Experience with Java, Spring Boot, Kotlin, WebRTC and communication testing.
• Experience with CI/CD tools (Jenkins, GitHub Actions), Kafka, and data science frameworks.
• Experience with relational and NoSQL databases, and testing multi‑tiered architectures.
• Familiarity with VoIP and messaging protocols, real‑time communication systems, and scalability testing.
• Ability to identify and leverage opportunities to incorporate AI and machine learning to enhance testing effectiveness, automation, and product quality.

How you’ll benefit:

• Private Medical Insurance
• Life Insurance and Group Personal Accident
• Ericsson Care Line
• Unlimited Discretionary Time Off (DTO)

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There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

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Who we are:

Vonage is a global cloud communications leader. Our talent helps brands such as Airbnb, Viber, WhatsApp, and Snapchat accelerate digital transformation through fully programmable unified communications, contact‑center solutions, and communications APIs.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location.

Equal Employment Opportunity

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.