Informacje o stanowisku

Scada Plant Technical Support Engineer, Lead (f/m/d)

Posted: 23 January 2025

Requisition ID: 62246

Location(s): Multiple locations

Work experience: Professional

Type of position: Full-Time

Job Family: Engineering

Vestas is the largest renewable energy solutions provider in the World. Vestas NCE is responsible for sales, construction, and servicing of wind projects in Benelux and other European Markets. Service Sales works with multiple functions in an international environment to deliver on Vestas profitable growth strategy.

Region NCE > SBU NCE Service > Service Operation > Plant Technical Support NCE

Purpose and reason for the existence of the job: Plant Technical Support NCE is a sub-department of Technical Support NCE, which supports the Service business in Northern and Central Europe with technical knowledge, acting as the link between Engineering and local business units.

Main tasks for the department include providing direct support to service technicians in troubleshooting and repair tasks, remote troubleshooting in Power Plant Controllers and SCADA solutions, remote software uploads, creating work instructions, providing answers to technical questions from internal and external customers, and participating in customer meetings.

Providing high-quality plant technical support to Service organizations in the NCE region to reduce wind farm downtime and enhance performance.

As part of Plant Technical Support NCE, you will be included in a highly experienced team, overseeing the implementation of Vestas strategy, supporting Service organizations and local business units with technical knowledge, ensuring customer focus and safety.

Responsibilities:

• Remote troubleshooting on Vestas Power Plant Controllers and SCADA solutions
• Operational support to our wind farms, both onshore and offshore
• Participation in escalation meetings with internal and external stakeholders
• Finding solutions for new problems as they arise
• Providing technical advice and support to the manager on complex topics
• Collaborating in cross-department working groups to find solutions
• Acting as a technical substitute in the managers absence
• Participating in a hotline setup to support our technicians on-site remotely
• Performing weekend tasks on call
• Working shifts between 06:00 - 18:00 CET if needed
• Offering technical advice to internal and external stakeholders
• Supporting and mentoring less experienced engineers in their development
• Interacting with customers and third parties via phone, email, or ticketing system
• Aligning with 1st and 3rd level teams to create work instructions, processes, and technical documentation
• Ensuring knowledge transfer and contributing to the optimization and improvement of our product solutions

Qualifications:

• Relevant education within Information Technology and work experience with SCADA systems or other relevant work experience
• Knowledge of industrial electricity and electronics
• Experience in maintaining server operating systems
• Experience with VMware is beneficial
• Ability to handle multiple assignments as needed
• Good English skills, both verbal and written
• Valid drivers license and ability to obtain a passport
• Experience working with wind turbines is valuable
• Good IT skills and experience with MS Office packages
• Ability to participate adequately as part of an international team
• Ability to work independently with limited supervision and as part of a team
• Ability to organize and prioritize tasks
• Problem-solving skills
• Comfortable working in an active environment
• Good communication skills, comfortable communicating technical updates to a large organization and to customers
• High attention to detail and a solid emphasis on quality
• Willingness to travel occasionally

What we Offer:

We are a team of skilled and motivated colleagues, who are enthusiastic about wind energy. We offer a rewarding job with great opportunities for development in an inspiring environment. We value initiative, responsibility, and accuracy. You will have the chance to work in an inspiring, international environment, inside a renowned company and manufacturer of sustainable energy solutions.

BEWARE – RECRUITMENT FRAUD: It has come to our attention that there are fraudulent emails from people pretending to work for Vestas. Read more via this link:

DEIB Statement: At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry." Your unique perspective is what will help us power the solution for a sustainable, green energy future.

About Vestas: Vestas is the energy industry’s global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, continuously aiming to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and over 40 years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Szczecin - Oferty pracy w okolicznych lokalizacjach