Support and develop SAP Solution Manager and SAP Basis areas, including user authorization management, role configuration, and profile setup,
Design and implement SAP security policies and conduct authorization audits,
Resolve 2nd and 3rd line support tickets related to SAP Basis, authorizations, and cross-application issues,
Diagnose technical problems, perform root cause analysis, and configure SAP systems to deliver effective solutions,
Design and optimize SAP security roles based on business requirements,
Collaborate with 1st-level support and other IT teams to ensure timely issue resolution,
Build strong client relationships by addressing support topics promptly and effectively,
Lead and execute minor projects and system changes tailored to specific customer needs,
Maintain comprehensive documentation of support issues, solutions, and project changes.
requirements-expected :
University degree (preferably in IT, Management, or Economics),
Experience with SAP Basis and BC-SEC module, including role and authorization object configuration,
Hands-on experience with SAP Solution Manager (e.g., ChaRM, monitoring, technical documentation),
Ability to design and implement SAP security policies with compliance and risk management in mind,
Experience conducting security audits and recommending improvements,
Familiarity with ticket management systems (e.g., ServiceNow),
Understanding of ITIL principles and managed service processes,
Strong command of English (German is a plus).
offered :
Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops and conversations with native speaker,
Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
Possibility to create your individual benefits package (a.o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
3 paid hours for volunteering per month,
Additional paid Birthday Day off,
And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
employee referral program
Employee Assistance Program
birthday day off
additional benefits e.g. medical pet care, lunch pass
