Informacje o stanowisku
We are recruiting an R2R consultant to support us in this journey within our SAP Centre of Excellence team, with a main focus on BAU support - incident resolution and change implementation. The candidate will work alongside other experienced consultants in the R2R stream and cooperate closely with the Key Users community.
YOUR RESPONSIBILITIES:
- Manage Incident, Change, and Service Request stacks in line with agreed priorities and timelines.
- Cooperate with other R2R stream members to achieve optimal stack management and backlog reduction.
- Deliver exceptional service and solutions across SAP R2R (Tax, Accounting, Controlling).
- Maintain consistent communication with users, business analysts, and IT teams.
- Work with Business Process Owners and stakeholders to understand their needs, identify gaps, continuously improve effectiveness, prioritize requirements and issues within SAP R2R processes, and provide consultancy where needed.
- Drive analysis of the impact of requested changes – request of change process.
- Create quality solution documentation.
- Be an expert in SAP S/4HANA R2R and integrated modules/products.
- Detail the technical specifications required to deliver the functional requirements of the solution.
YOUR PROFILE:
- In-depth experience with R2R systems from both a technical and functional standpoint.
- Strong communication skills.
- Ability to work independently and efficiently in a challenging environment with changing priorities.
- Understanding of Level 2 and 3 support requirements.
- Knowledge of ITIL processes.
- Languages: English (required), German (desirable), Polish (desirable).
Our offer:
- B2B via Experis
- Sport Card
- Life insurance
- Private Health insurance
- Remotely, but visits to the office in Warsaw are welcome (to be agreed with your superiors)
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