Wrocław, Wrocław, Lower Silesian Voivodeship, Polska
PROAXIA CONSULTING GROUP AG ODDZIAŁ W POLSCE
31. 1. 2025
Informacje o stanowisku
technologies-expected :
SAP
technologies-optional :
SAP SD
SAP MM
about-project :
We are looking for a SAP Support Consultant to join our support team in Wrocław. In this role, you will be responsible for providing support and troubleshooting assistance for SAP applications within our customers organizations. We value flexibility and willingness to learn. If you have experience within the MM and SD modules and youre looking for an opportunity to grow your skills and work in a dynamic, global setting, we encourage you to apply!
responsibilities :
1st and 2nd level support for SAP users in various countries (ticket based)
Ongoing monitoring of interfaces
Performing detailed problem analysis to identify issues and develop solution proposals
Maintaining customer relationships related to support topics, ensuring customer satisfaction
Regular data analysis and reporting on tickets
Working closely with the team, collaborating effectively to solve issues, share knowledge, and contribute to achieving team goals
requirements-expected :
Elementary knowledge of logistics processes in SAP SD and/or SAP MM
Fluent English & Polish
Basic proficiency in German
An open mind focused on excellent customer service
Open to learn new modules and processes, readiness to broaden knowledge and go deep into details within our solutions
High-level communication skills and a team-oriented approach
Flexibility and adaptation to changing project requirements
Ability to work independently
Experience with MS Office
offered :
Work in an international environment, gaining exposure to global business practices and perspectives
Development opportunities - you will work with industry experts from proaxia and SAP team
Knowledge transfer by associates with many years of experience in SAP
8-hour working time model from 7:00 to 18:00 Mon-Fri
Hybrid workplace (Wrocław)
Life insurance and private medical care
German language training
Access to the MyBenefit cafeteria platform
Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
life insurance
remote work opportunities
flexible working time
fruits
integration events
parking space for employees
sharing the costs of tickets to the movies, theater