SAP BTP/CPI Specialist | Manged Services Operations

Expected

• Design, develop, and maintain integrations using SAP BTP Integration Suite components, including Cloud Integration and API Management,
• Monitor and maintain interfaces to ensure optimal performance, troubleshoot errors, and re-run processes as needed,
• Develop and enhance interfaces and workflows on SAP BTP, ensuring alignment with business requirements and proper documentation,
• Manage access and user permissions for SAP BTP and related interfaces, ensuring secure and efficient user management,
• Develop and maintain SAP Fiori applications, enhancing user experience and ensuring seamless integration with backend systems,
• Implement and manage transport configurations through 2SL ensuring smooth deployment cycles,
• Utilize and integrate platform services such as HANA Cloud, Audit Log, and Cloud Foundry to enhance application functionality and monitoring,
• Collaborate with cross-functional teams to ensure successful implementation of enhancements, including BAdI development and S/4HANA Cloud extensibility,
• Maintain comprehensive interface and release documentation to support operational efficiency and knowledge transfer,
• Apply Agile methodologies like Scrum or Kanban to manage project tasks, ensuring timely and efficient delivery of solutions,
• Provide 2nd and 3rd Line Support to address and resolve tickets related to Custom Workflow and customer-specific solutions,
• Conduct Detailed Problem Analysis to diagnose issues thoroughly to understand root causes and configure SAP systems to develop effective solutions,
• Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues,
• Foster strong relationships with clients by addressing support topics promptly and effectively,
• Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements,
• Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements,
• Maintain comprehensive documentation of support issues, solutions, and project changes to ensure transparency and knowledge sharing.

Optional

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC e.g. (SAP Learning Hub) and conversations with native speaker,
• Wide medical and well-being program - a medical care package (incl. freedom of treatment, physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• employee referral program
• Employee Assistance Program
• birthday day off
• additional benefits e.g. medical pet care, lunch pass
• flexible working time possible

• CV verification
• HC screening call
• Interview I
• Interview II
• Offer

The Application Evolution Services team is a part of PwC Poland. Our work requires constant monitoring of the operation of applications and real-time response. We also improve existing products and introduce new functionalities, so that applications can advance in parallel with our clients’ growth. We repair, keep our fingers on the pulse, create CR, document, and sometimes teach our clients’ employees. The better we work, the less you notice us. Plus, we simply love what we do. We deploy the most innovative Customer Experience solutions for our clients.

If you are interested in this position, please send us your CV in English.

If you have additional questions, please contact us: pl_mso_career@pwc.com

Please note that we do not collect resumes in our inbox.

PwC