Analyze and resolve complex technical issues in SAP S/4HANA (public cloud will be an advantage) for one or more listed areas: SAP FICO, SAP BTP, SAP CPI, SAC, and/ or SAP SuccessFactors,
Perform root cause analysis to identify and address recurring problems,
Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues,
Document solutions and workarounds for future reference and knowledge sharing,
Monitor system performance and propose enhancements to optimize functionality,
Participate in system upgrades and testing to ensure smooth transitions,
Provide technical guidance and support to end-users and internal teams,
Stay updated with the latest developments in SAP technologies and solutions,
Ensure all solutions are compatible with the latest SAP S/4HANA releases and updates.
requirements-expected :
Experience in SAP S/4HANA in at least 2 areas: SAP FICO, SAP BTP, SAP CPI, SAC, and/or SAP SuccessFactors.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to work independently and manage multiple priorities.
SAP certifications in relevant modules (preferred).
Understanding of ITIL principles and the overall managed service process
Very good command of English, both spoken and written. Knowledge of German will be an additional advantage.
Bachelors degree in Information Technology, Business Administration, or related field.
offered :
Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshop and conversations with native speaker,
Wide medical and wellbeing program - medical care package (incl. dental care, freedom of treatment, physiotherapy), coaching, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
3 paid hours for volunteering per month,
Additional paid Birthday Day off,
And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
employee referral program
Employee Assistance Program
birthday day off
additional benefits e.g. medical pet care, lunch pass