technologies-expected :

about-project :

We are looking for a Salesforce Business Analyst with QA experience to support the development and improvement of Salesforce-based solutions within an international technology-driven organization. In this role, you will work with cross-functional teams to translate business needs into scalable Salesforce solutions while ensuring high quality delivery through structured testing and validation.

responsibilities :

Gather, analyze, and document business requirements in collaboration with stakeholders and product teams.
Translate requirements into user stories, functional documentation, and acceptance criteria.
Support the design of Salesforce solutions together with developers and architects.
Analyze business processes (e.g., sales or service workflows) and identify improvement opportunities.
Prepare and execute functional, regression, and integration tests for Salesforce features.
Validate automations, integrations, and data mappings before release.
Collaborate with engineering and delivery teams to ensure solutions meet business and technical expectations.

requirements-expected :

3+ years of experience as a Salesforce Business Analyst or in a similar role.
Good understanding of Salesforce platform capabilities, including Sales Cloud and Service Cloud.
Experience in requirements gathering, process analysis, and user story creation.
Hands-on experience with Salesforce configurations such as Flows, validation rules, and approvals.
Strong analytical and problem-solving skills.
Ability to work effectively in cross-functional, agile teams.

offered :