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Salesforce Business Analyst Miejsce pracy: Wrocław Technologies we use Expected Salesforce Sales Cloud UAT Agile Optional Salesforce Certification Operating system Windows About the project Industry: Consulting Location: 100% remote, no business travel Type of employment: B2B Budget: 170-190 net / hour / b2b Project language: English Recruitment stages: HR screen, technical meeting with PM, and final meeting with the customer Start date: ASAP Your responsibilities Analyse and document global and local business processes across Sales, Marketing and Medical/Business operations Translate business needs into functional requirements, user stories and process flows Collaborate closely with the Product Owner and technical teams to design feasible Salesforce solutions Define, document and validate end-to-end Salesforce processes Support localization and adaptation of Salesforce solutions to legal and regulatory constraints Plan, prepare and coordinate User Acceptance Testing (UAT), including test scenarios and test cases Support business users during Hypercare after go-live Prepare and maintain high-quality project documentation in line with global standards Work daily with international stakeholders from client and delivery partner teams Our requirements 4-6 years of experience as a Salesforce Business Analyst Proven experience in large-scale, multinational Salesforce implementations Strong knowledge of Salesforce Sales Cloud and/or Service Cloud Solid background in requirements gathering, user story writing, and functional design Excellent facilitation and stakeholder management skills Hands-on experience coordinating UAT and Hypercare activities Fluent English - daily collaboration with global teams Optional Experience in pharmaceutical or other regulated industries Salesforce certifications (Business Analyst, Admin, Sales Cloud, Service Cloud) Experience working in Agile environments (Scrum or SAFe) This is how we organize our work Team size 10 This is how we work at the clients site you focus on a single project at a time you have influence on the product agile scrum Team members fullstack developer project manager This is how we work on a project documentation issue tracking tools testing environments Development opportunities we offer development budget intracompany training mentoring substantive support from technological leaders technical knowledge exchange within the company What we offer 100% remote work from Poland Private medical care and MultiSport card Participation in a global Salesforce transformation program High level of autonomy and real impact on solution design Collaboration with international, senior stakeholders Benefits sharing the costs of sports activities private medical care sharing the costs of professional training & courses remote work opportunities flexible working time integration events dental care extra social benefits Recruitment stages HR screen Tech meeting Cyclad In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Please enclose the following statement in your application:I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in the recruitment process. I acknowledge that the above consent may be withdrawn at any time. If you are interested in participating in future recruitment processes, please enclose the following statement in your application:I hereby give consent for my personal data contained in the submitted application documents to be processed by Cyclad Sp. z o.o., Cyclad sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, including my image, in relation to my participation in future recruitment processes. I acknowledge that the above consent may be withdrawn at any time.The Personal Data Controller is Cyclad Sp. z o.o., ul. Chłodna 48/1, 00-872 Warszawa, e-mail: office@cyclad.pl, contact with the Data Protection Officer is available via e-mail: IOD@cyclad.pl. Personal data collected through job applications (CV) within the scope provided for in labor regulations shall be processed in order to allow performance of the ongoing recruitment pursuant to Art. 6(1)(a) of Regulation (EU) no. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (further referred to as GDPR). In case of giving consent to processing of data for future recruitment processes – personal data shall be processed under theconsent, pursuant to Art. 6(1)(a) of the GDPR. If the Application form contains data referred to in Art. 9(1) of the GDPR, it shall be necessary to have the candidates consent for the processing of such data (Art. 9(2)(a) of the GDPR). The consent can be revoked at any time. Withdrawal of the consent shall not affectthe lawfulness of the processing that had been performed under the consent prior to its withdrawal. Personal data provided by the candidate related to:- participation in a selected recruitment process will be stored until the recruitment process is completed for a given position,- participation in future recruitment processes will be stored until the candidates consent to the processing of their data for this purpose is withdrawn, no longer, however, than for 5 years since the last update of the candidate’s data.Personal data may be disclosed to employees or associates of the Company, entities providing support to the Company on the basis of outsourced services or in accordance with data processing agreements, to entities authorized under the law, as well as to entities collaborating with the Company within the scope of job placement, in order to conduct recruitment processes. After the employee’s consent, personal data may also be disclosed to a potential employer for whom the recruitment process is being conducted.Submission of the candidate’s personal data within the scope under Art. 221 of the Labor Code is obligatory for participation in the recruitment process. Submission of other data by the candidate is voluntary. No submission of personal data within the required scope or objection to the processing ofsuch data shall result in lack of possibility to include the Application in the recruitment processes conducted by the Company.The candidate has the right to access and rectify the contents of their data, remove such data, limit its processing, transfer such data, submit objection to the processing and revoke the consent at any time, without affecting the lawfulness of the processing conducted under such consent before it waswithdrawn. The candidate also has the right to file a complaint with the President of the Office for Personal Data Protection when they consider the processing of their personal data to be a violation of the provisions of the GDPR.