Salesforce Business Analyst – Sii Poland

Join our team as a Salesforce Business Analyst. You will work in a stable project, develop your competencies, and co‑create cutting‑edge solutions in Sales, Service and Experience Cloud.

Responsibilities

• Creating and maintaining functional documentation.
• Daily work with the creation of user stories and their refinement.
• Working with business stakeholders to gather requirements and translate them into Salesforce solutions.
• Preparing functional designs for new functionalities.
• Supporting the development team in implementing solutions.
• Participating in workshops and project meetings with stakeholders.
• Providing basic support in testing of prepared solutions.

Requirements

• Minimum 3 years of experience as a business analyst in Salesforce‑based projects.
• Good knowledge of Sales, Service and Experience Cloud.
• Ability to gather requirements, create documentation and estimate analytical work.
• Practical knowledge of UML/BPMN notation or other business process modeling methods.
• Experience conducting customer workshops and working with stakeholders.
• Self‑reliance, good work organization and ability to operate independently.
• Strong communication skills and ease of assimilation into a large team.
• English language proficiency (minimum B2).
• Residence in Poland required and fluency in Polish.

Benefits

• Great Place to Work culture.
• Solid financial situation.
• Contracts with the biggest brands.
• Internal training center.
• Opportunity to learn from many experts.
• Open and accessible management team.
• Profit sharing.
• Passion Sponsorship program.
• Regular integration events and trips.
• Comfortable and well‑equipped offices.
• MySii app access.
• Medical care.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Analyst and Information Technology – IT Services and IT Consulting

Job ID

251030-PXM9S

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