Sales Transaction Administrator APAC & EMEA

Your responsibilities

Documentation Processing:

•Review and process signed customer quotes to ensure compliance with commercial policies, audit and legal requirements.

•Cross-check quotes against established compliance policies to identify any discrepancies or issues.

•Maintains the ability to work all transactional requests with no supervision.

Policy Execution:

•Execute and uphold commercial compliance policies, ensuring that all procedures are followed accurately in daily operations.

•Collaborate with legal and audit teams to ensure alignment with regulatory requirements and internal standards.

Stakeholder Communication:

•Serve as a point of contact for internal stakeholders regarding compliance-related inquiries and issues related to customer quotes.

•Communicate effectively with cross-functional teams to resolve compliance issues and provide guidance on policy adherence.

Documentation and Reporting:

•Maintain accurate records of processed quotes and compliance checks, ensuring documentation is organized and easily accessible.

•Prepare and present compliance reports to management, highlighting key findings and areas for improvement.

Continuous Improvement:

•Identify opportunities for process improvements related to quote processing and compliance execution.

•Participate in training and development initiatives to enhance compliance knowledge and skills within the team.

Projects:

•Participates in department project work.

•Contributes in secondary responsibilities outside of the pure Booking Compliance Office process.

Our requirements

• Minimum of 4 years of experience in customer support, order management, or customer service in a large company.
• Previous experience in a global type role, particularly in APAC and EMEA regions, is a plus.
• Strong attention to detail and accuracy in processing documentation and compliance checks.
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• English both in spoken and written.
• Japanese language will be a plus.
• Proficient in Microsoft Office and CRM systems.

What we offer

• Employment in a stable company with an established position on the market
• Possibility to work within fast growing world’s 500 Fortune digital infrastructure company
• Employee Assistance Program – assess to free counselling legal and financial consultations and crisis intervention
• Opportunity to work in supportive, inclusive environment with People-Centric Culture
• Attractive benefits package: premium private medical care, group insurance, employee stock program, Multisport card, lunch passes, and more

We are seeking a detail-oriented and proactive Sales Transaction Administrator to join our global team. This role will be instrumental in executing commercial compliance policies, legal, and audit requirements in daily operations during customer documentation reviews. The primary focus will be on processing signed customer quotes and ensuring that compliance is met with established policies. This role supports all regions, but primary focus will be on APAC and EMEA. The ideal candidate will possess strong attention to detail, excellent communication skills, and a background in customer service.