Join to apply for the Sales Support Specialist (Spare Parts) role at Dürr Group Services.

With a global presence in over 30 countries, Dürr Group is a leading provider of advanced manufacturing and environmental technology solutions. Our global team of over 20,000 employees is dedicated to revolutionizing industrial production and driving sustainable development.

About Dürr Group Services

Dürr Group Services is a dedicated support company within the group, helping customers across three global Dürr brands, focusing on the European market. Our Shared Service comprises Service Hub and Expert Hub, where employees integrate into the German team to support client processes.

Your Tasks

• Responsible for spare parts quotation and order processing.
• Create and process spare parts quotations and orders based on customer or dealer enquiries.
• Clarify delivery dates and create order confirmations.
• Monitor and edit customer master data in CRM and SAP.
• Coordinate with other specialist departments and maintain regular contact with customers.

Your Skills

• Education or experience in sales support; technical knowledge desirable.
• Strong communication skills and high level of customer orientation.
• Knowledge of German (minimum B1 level, both spoken and written); English skills appreciated.
• Knowledge of SAP and Microsoft Office.
• Independent and organized work style, ability to work under pressure.
• Initiative, flexibility, and strong social skills.

Benefits

• Benefit platform: points can be exchanged for medical care, sports, cards, insurance, shop vouchers.
• Professional training and language course cost sharing.
• Free access to LinkedIn Learning.
• Flexible working time.
• Employee referral program.
• Charity initiatives.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Supply Chain

Industries

Business Consulting and Services

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