Job Description - Sales Support Specialist (25002886)

Employee Status

Regular: Indefinite

Job Type

Permanent

Company Overview

MOL Group is an integrated, international energy company from Central and Eastern Europe, headquartered in Budapest, Hungary, with over 100 years of experience in the oil, gas, petrochemical, and retail sectors. As part of its Strategy 2030, the Group strives to advance the energy sector every day and shape tomorrow, engaging 25,000 talented employees in over 30 countries in a shared mission: a sustainable future.

MOL Polska, part of the international MOL Group, is dynamically developing, pursuing long‑term goals and undergoing transformation. The company currently manages a network of nearly 400 service stations and is expanding its operations to include the wholesale segment. Our mission is to create modern solutions by bringing together a team of talented and enthusiastic individuals ready to revolutionize the energy landscape.

We are looking for talents motivated to develop, make an impact, and co‑create the future.

Are you ready to accelerate your development with MOL Polska? Join us and let’s drive change together, building your career in various areas of retail, wholesale, and consumer services!

Responsibilities

• Providing professional customer service (order processing, correspondence, telephone contact with the customer)
• Issuing invoices and sales documents
• Monitoring customer accounts, controlling credit limits and collecting receivables
• Handling the complaints process in accordance with applicable procedures
• Entering data into the SENT system and verifying the correctness of transport notifications
• Entering discounts and updating customer data in the system in accordance with applicable terms and conditions
• Collaboration with departments: logistics, sales, finance, and area managers
• Participation in implementation projects (e.g. changes to the ERP system, new procedures)
• Managing customer accounts on the partner portal

Requirements

• Minimum 1 year of experience in sales, customer service or logistics support
• Ability to work in a team
• Accuracy and attention to detail
• Basic knowledge of accounting principles
• Customer orientation and problem‑solving skills
• Communication skills and teamwork skills
• English at least at a basic level
• Good knowledge of MS Office suite (Word, Excel, PowerPoint, Outlook)
• Knowledge of SAP or Sales Force is an added advantage

Why Join Us?

• Providing the opportunity to learn through contact with new projects and a complex business environment
• Offering competitive remuneration (including performance bonus) and benefits, an attractive social package which includes medical care, the Company Social Benefits Fund, and group insurance with an investment fund paid by the employer
• Offering training and development in an international environment

Form of cooperation

Employment contract

Equal Employment Opportunity

At MOL Group, we know that diversity is our strength. Thats why we provide equal opportunities to all candidates with the appropriate qualifications and professional experience, regardless of differences such as age, gender, disability, sexual orientation, ethnicity, or other non‑work‑related characteristics. At MOL Group, everyone counts!