Transfer Multisort Elektronik Sp. z o.o. is a leading distributor of electronic components supporting customers globally. With more than 35 years of experience, we are constantly developing and entering new markets. We employ over 1500 people and ship over 5000 parcels every day to more than 150 countries straight from our logistic centers in Poland.

Responsibilities

• support subsidiaries mainly in the UK and the Netherlands general customer service
• conducting sales activity of TME products (electronics market)
• processing customers transactions such as orders, quotes and claims
• providing the highest level of customer service (including phone calls)
• maintaining and building long‑term relationships with customers
• filling requests for samples, catalogues or information about products
• analysing the markets needs and requirements
• meeting personal and team sales targets
• generating new and repeatable business through customer service initiatives
• administration and other office work
• market prospecting: identifying and contacting potential new customers, either individuals (B2C) or companies (B2B)
• promotion and sales: detailed presentation of the companys products or services, adapting the offer to the needs of the customers
• customer portfolio management: establishing and maintaining solid relationships with existing customers, providing commercial and technical assistance
• administrative activity: preparing commercial offers, presentations and daily reporting of sales activities and results
• identifying customer needs: analysing the requirements of potential customers in order to be able to offer them the best solutions
• field presence: carrying out the offering/presentation activity at the customers premises or in other designated locations, including travel
• search for new customers, linked to the electronic components sector on the Slovakia territory
• management of the business relationship and relations with existing customers
• preparation of commercial offers
• analysis of market needs
• realization of the pre‑established sales plans
• after‑sales assistance to customers

Qualifications

• technical University Studies
• preferred technical education, profile: electronics, electrotechnics, automatics or related
• knowledge in electronics or electricity or telecommunications
• mastery of the English language at a communicative level
• native English or certificate C2 level
• English conversational level B
• proficiency in using computer and office software
• knowledge of computer programs (MS-Office, Excel)
• customer orientation
• customer and results orientation
• strong ability to provide the highest level of customer service
• responsibility and self-discipline
• positive and proactive attitude
• organizational and planning skills
• communication, negotiation and persuasion skills
• communication skills and ease in establishing business relationships
• driving licence category B
• previous sales experience is an advantage, but not mandatory
• availability for travel – trade shows a few times per year
• good organization of work
• experience in administration/secretary task
• experience in sales
• knowledge of the electronic components market
• possibly training in the electronic field or similar

The job title does not determine the gender of the person who can hold it.