Sales Process Support Specialist– German- speaking (hybrid mode: 2 days in the office in Łódź))
- Kraków
Informacje o stanowisku
L.M. Group Poland is a recruitment agency that has been helping candidates find employment throughout the country that matches their qualifications and experience. We act quickly and effectively, adapting our services to market needs and the expectations of our clients. We believe that the key to success is understanding the needs of both employees and employers.
Our motto 'It's all about people' means that we always put people first - both our clients and candidates. We make sure that every candidate receives constructive feedback and feels part of the process. We are here to help you find a job that meets your expectations.
For our client, a global high-tech company, we are looking to fill the position of:
Reference number: ARIA/03/2025
Workplace: Kraków
What you'll be doing:
As a Sales Process Support Specialist, you'll be part of a dynamic sales support team. Your main focus will be reaching out to potential clients, managing inbound leads, and keeping communication flowing between teams and clients. You'll play a key role in sales — from generating interest to maintaining long-term partnerships.
Your daily tasks will include:
- Following up on inbound leads, making outbound calls, and emails
- Identifying decision-makers and introducing them to our services
- Building strong, trust-based relationships with clients
- Supporting the creation of training materials and work instructions
- Using CRM and ERP tools to manage data and interactions
- Collaborating with internal and external teams
What we're looking for:
- 1-2 years of experience in a BPO or corporate environment
- Fluency in German (C1 or above) and good English (B2)
- Knowledge of Supply Chain processes
- Experience with CRM tools (Salesforce preferred)
- Comfortable making multiple client calls per day
- Skilled in MS Excel and working with ERP systems
- Excellent time management and communication skills
- Team player, proactive, and customer-focused
Our client offers:
- Performance bonuses twice a year
- No trial period - full-time, stable contract from day one
- Private medical care (with an option for family members)
- Multisport or MyBenefit points reimbursement
- Access to internal training (technical, soft skills, self-learning platform)
- Real opportunities for career growth (vertical and horizontal moves)
- Well-being platform & free psychological consultations
- All necessary IT equipment provided
- Flexible working hours (start between 8:00 and 9:00)
- Friendly, multicultural environment
- Chance to use German daily in a global company
