Sales Operations Manager with German

Location: Lublin, hybrid work

We are looking for a Sales Operations Manager who will be responsible for maximizing revenue generation and developing strong relationships with our clients. The ideal candidate must have a high level of exposure to sales, upselling, and cross-selling. As a Sales Operations Manager, you will oversee a team of team leaders and be responsible for achieving long and short term financial projects.

Key Responsibilities

• Achieve monthly sales goals. Create an effective and motivating, goal oriented, sales environment by driving sales goals and setting daily sales targets.
• Analyze and improve work processes to establish a course of action for self and others to accomplish specific sales goals
• Select, train, develop, and manage the performance of direct reports and their associates to maximize performance and provide effective coaching and feedback
• Create a positive work environment through employee engagement and resolve employee relation issues in a professional and timely manner
• Create and maximize relationships with client partners to drive consistent performance and evaluate staffing needs
• Attend business reviews with clients to review performance, identify opportunities, and provide effective feedback
• Implement best practices and over-deliver for clients to achieve continuous improvement
• Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)

Candidate profile

• 2+ years outbound Sales and Progressive Management Experience
• Capable of developing Team Leaders as sales coaches and people managers; effectively establish a culture of performance, diversity, and empowerment
• Call center experience is mandatory
• Demonstrated ability to mentor, coach, and provide direction to a team of employees, develop action plans that maximize sales performance, and provide effective feedback.
• Excellent communication skills, both written and verbal, with the ability to effectively present information to internal and external associates, in addition to fluency in German and English with a C1 level of proficiency.
• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
• Demonstrated ability to mentor, coach and provide direction to a team of employees
• Willingness to work a flexible schedule
• Demonstrated ability to analyze and maintain all Service Level Agreements and implement improvement plans as needed

We offer

• Possibility to work for the prestige Client
• Possible remote work/hybrid
• Set of benefits
• Flexible work schedule
• Positive atmosphere with individual approach to development, trainings, and perspectives

If you are interested in our offer, please send us your resume.