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Sales Operations Manager
  • Gdańsk
Sales Operations Manager
Gdańsk, Gdańsk, Pomeranian Voivodeship, Polska
David Kennedy Recruitment
14. 12. 2024
Informacje o stanowisku

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, were looking for a Sales Operations Manager to join their teams in Gdańsk.

Position: Sales Operations Manager

Location: Gdańsk, Poland

Work Model: Fully on-site

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Take responsibility for the overall provision of the relevant line of services by vendor
  • Serve as liaison between the partner and vendor development and operational team
  • Proactively update and flag to partner emerging issues
  • Optimize program operations with a focus on process management, key strategic initiatives per quarter
  • Manage the scheduling and chairing of all account review meetings and work with applicable managers and dedicated operations leads to review daily, weekly, and monthly operations and performance
  • Ensure agreed deliverables are met on time and in right quality
  • Conduct regular coaching and development of the team lead group.

 REQUIREMENTS:

  • Minimum of 7 years of diverse experience in scalable operations and sales

    environments ideally with experience in managing internal and external (3rd party vendor partners) stakeholders
  • Rev Ops Mindset
  • Strong collaboration skills across function and regions, ability to adapt to a

    fast-paced, international work environment with a passion for making an impact and share best practices
  • Strong critical and analytical thinking with an entrepreneurial and proactive mindset
  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations
  • Exceptional communication and presentation skills
  • Excellent communication skills in English (C1 and higher). Knowledge of any of the following languages will be considered as an advantage: Polish / Russian, Ukrainian, Czech / Hungarian / Romanian or German. 

OFFER:

  • Fixed remuneration
  • Work hour Monday - Friday 9 - 17:15
  • Freedom to implement your own ideas in a highly motivated team
  • Close cooperation with other departments
  • Demanding and comprehensive area that encourages shaping customer service for our clients key partner
  • Internal training and learning opportunities
  • Career opportunities in an international company
  • Committed and motivated team
  • Private medical healthcare

  • And many more!

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