Sales Operations Associate with German and English - relocation to Łódź
- Kraków
Informacje o stanowisku
L.M. Group Poland is a recruitment agency that has been helping candidates find employment throughout the country that matches their qualifications and experience. We act quickly and effectively, adapting our services to market needs and the expectations of our clients. We believe that the key to success is understanding the needs of both employees and employers.
Our motto 'It's all about people' means that we always put people first - both our clients and candidates. We make sure that every candidate receives constructive feedback and feels part of the process. We are here to help you find a job that meets your expectations.
For our client, a global high-tech company, we are looking to fill the position of:
Reference number: ARIA/03/2025
Workplace: Kraków
Job Description:
- Reaching out to potential customers
- Identifying key decision-makers and generating interest
- Developing and updating training materials and work instructions
- Building strong, trust-based relationships with customers
- Addressing and solving complex issues
- Collaborating with customers and stakeholders to resolve problems efficiently
Requirements:
1-2 years of experience in a BPO company
Experience with Salesforce or similar CRM platforms (preferred)
Excellent command of German (C1) and good command of English (B1)
Proficient in Microsoft Excel
Solid understanding of supply chain management
Strong analytical, problem-solving, and diagnostic skills
Ability to multitask, prioritize responsibilities, and manage time effectively
Strong communication skills when working with internal stakeholders
Customer service experience is a plus
Experience in training delivery and knowledge base creation is an advantage
Our client offers:
- Performance bonuses twice a year employee referral bonus
- Professional development opportunities through internal promotions and training
- Access to a training platform and courses (technical, soft and industry skills)
- Private medical care at Medicover
- Reimbursement for a Multisport card or points on the MyBenefit platform
- Attractive group insurance
- Access to well-being platform with free sessions with a psychologist
- Stable employment under an employment contract (no probationary period)
- Provided IT equipment
- Bonuses from the Social Fund
- Participation in charity, sports and health-oriented events
- Hybrid mode (2 days in the office in Łódź) and flexible working hours
