Sales Office Specialist with Serbian or Croatian
Join Portwest, a family‑owned Irish firm founded in 1904, to manage post‑sales support for our high‑visibility, flammable‑proof protective clothing and personal protective equipment. The role is based in a growing warehouse in Czeladź (Poland) and requires a dedicated, ambitious candidate who wants long‑term growth with Portwest.
Responsibilities
- Provide post‑sales support to B2B clients via email and phone
- Process returns and warranty claims for local and international customers
- Maintain continual contact with clients, sales reps, carriers, and the central hub in Ireland
- Coordinate status updates on deliveries, returns, and claims
- Build long‑term relationships with customers
Requirements
- Fluent in Serbian or Croatian
- Good command of English
- High level of professional etiquette in client interactions
- Proficient with MS Office (Excel, Word)
- Strong prioritisation and multitasking skills
- Motivated, engaged, and team‑oriented
Preferred Skills
- Customer service experience
- Knowledge of Slovenian, Macedonian, Albanian, or Greek
Benefits
- Full‑time Monday‑Friday, 8:00–16:00
- Company social benefits paid twice a year
- Private health care and group insurance subsidised
- MedicCover sports card available
- Language learning support
- Employee referral programme
- Fresh fruit weekly
- Free company parking
- International work environment
Company Awards
- Great Place To Work 2024
- Private Irish Business of the Year – Export Industry Awards 2024
- Silver Ecovadis Sustainability Rating 2025
Applicants must have a right to live and work in the relevant jurisdiction. Portwest is an equal‑opportunity employer. All applicants will be considered for employment without regard to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.
Referrals increase your chances of interviewing at Portwest by 2x.
