Informacje o stanowisku

Key Responsibilities

1. Lead Management

   • Timely processing and qualification of all incoming leads.

   • Conducting initial consultations and identifying client needs.
   • Updating lead status accurately in the CRM system.
2. Client Calls and Meetings

   • Delivering product demos (SaaS / IT / restaurant solutions).

   • Conducting online and in-person meetings and presentations.
   • Handling objections and leading clients to a decision.
3. CRM Management

   • Complete and timely logging of all data in CRM.

   • Recording all activities: calls, notes, tasks, follow-ups.
   • Managing the sales pipeline according to internal processes.
4. Preparing Commercial Proposals

   • Creating tailored commercial offers for clients.

   • Sending proposals, tracking decisions, and following up on deadlines.
   • Working with pricing and packages.
5. Cross-Department Collaboration

   • Constant communication with Project/Account Managers.

   • Working closely with the Technical Support Team.
   • Providing accurate handover details for new clients.
6. Continuous Learning

   • Participating in regular internal training sessions.

   • Studying product updates, competitive landscape, and market trends.
   • Actively improving sales skills.
7. Reporting

   • Preparing weekly and monthly reports according to internal standards.

   • Analyzing the sales funnel and forecasting results.
8. Compliance with the Sales Playbook

   • Strict adherence to sales processes provided during onboarding.

   • Achieving KPIs and following operational standards.
9. Participation in Events

   • Attending trade shows, seminars, webinars, and industry events.

   • Supporting event preparation and onsite activity.
10. Support in Marketing & Sales Materials

    • Assisting in the creation of new client presentations.

    • Providing feedback to marketing on lead quality and client needs.

Working Conditions

• Full-time schedule: Monday-Friday, 09:00-18:00.
• International environment and dynamic work atmosphere.
• Opportunities for professional growth.
• Access to ongoing training and product development knowledge. Working with a modern tech product for the restaurant industry. Bonus system based on performance (KPIs + commission).

Mandatory:

• 1-2 years of B2B sales experience (preferably software/SaaS/HoReCa).
• Fluent Polish (Cl -C2).
• Good command of English.
• Experience working with CRM systems (HubSpot / Zoho / Pipedrive / similar).
• Strong presentation and communication skills.
• Experience conducting online and offline client meetings.

Preferred:

• Experience in the restaurant industry or IT product sales.
• Understanding of the Spanish HoReCa market.
• Basic skills in creating presentations (Google Slides / PowerPoint).
• Ability to analyze data and prepare structured reports.

Soft Skills

• High level of responsibility.
• Strong organizational and detail-oriented mindset.
• Excellent communication and relationship-building skills.
• Self-discipline and ability to follow internal processes.
• Willingness to learn and grow continuously.
• Customer-focused approach.

Key Responsibilities

1. Lead Management

   • Timely processing and qualification of all incoming leads.

   • Conducting initial consultations and identifying client needs.
   • Updating lead status accurately in the CRM system.
2. Client Calls and Meetings

   • Delivering product demos (SaaS / IT / restaurant solutions).

   • Conducting online and in-person meetings and presentations.
   • Handling objections and leading clients to a decision.
3. CRM Management

   • Complete and timely logging of all data in CRM.

   • Recording all activities: calls, notes, tasks, follow-ups.
   • Managing the sales pipeline according to internal processes.
4. Preparing Commercial Proposals

   • Creating tailored commercial offers for clients.

   • Sending proposals, tracking decisions, and following up on deadlines.
   • Working with pricing and packages.
5. Cross-Department Collaboration

   • Constant communication with Project/Account Managers.

   • Working closely with the Technical Support Team.
   • Providing accurate handover details for new clients.
6. Continuous Learning

   • Participating in regular internal training sessions.

   • Studying product updates, competitive landscape, and market trends.
   • Actively improving sales skills.
7. Reporting

   • Preparing weekly and monthly reports according to internal standards.

   • Analyzing the sales funnel and forecasting results.
8. Compliance with the Sales Playbook

   • Strict adherence to sales processes provided during onboarding.

   • Achieving KPIs and following operational standards.
9. Participation in Events

   • Attending trade shows, seminars, webinars, and industry events.

   • Supporting event preparation and onsite activity.
10. Support in Marketing & Sales Materials

    • Assisting in the creation of new client presentations.

    • Providing feedback to marketing on lead quality and client needs.

Working Conditions

• Full-time schedule: Monday-Friday, 09:00-18:00.
• International environment and dynamic work atmosphere.
• Opportunities for professional growth.
• Access to ongoing training and product development knowledge. Working with a modern tech product for the restaurant industry. Bonus system based on performance (KPIs + commission).

Warszawa - Oferty pracy w okolicznych lokalizacjach