Informacje o stanowisku
Our Client decided to enlarge the Customer Experience Support Centre in Gdańsk.
As pioneers and a global leader, company is ambitious to write forward their success story, inspiring and shaping industry. As the world in which they operate with class-leading products, intelligent services and innovative digital solutions is constantly changing.
We are looking for an experienced and self-motivated Sales Coordinator to join our team!
If your Dutch & English are fluent and you are willing to take on a new challenge and learn lets talk!We will happily provide you more details about the offer.
What we expect
- Min 2 years of relevant experience in the defined Function
- Proven experience in stakeholders management on different levels
- SAP system knowledge would be preferable but is not essential
- Ability to work independently
- Competency in Google applications including Slides, Sheets, Docs and G-Mail.
- Business understanding and knowledge of KPI and customer success criteria
- Fluency in both written and spoken English (B2) and Dutch (B2)
- Self-starter & Self-motivated, proactive
- Strong interpersonal and communication skills to effectively deal with internal customers
- Ability to drive and execute change
- Caring, reliable and pioneering
- Good sense for details
- Willingness to travel
Employment agency entry number 47
this job offer is intended for people over 18 years of age
What we offer
- Working with specialists in an international environment;
- Annual training budget and development program;
- Comfortable workplace and friendly atmosphere;
- Medicover Healthcare package;
- Multisport for you and your family;
- UNIQA Insurance for life;
- Hybrid working system;
- Co-financing parking;
- Office 5 minutes from SKM train station.
Your tasks
- Process documentation and maintain the documentation flow
- Oversee and coordinate ongoing equipment orders to end customers in the designated country of activity with the requirements of local sales team
- Contractual invoicing and dispute management
- Maintain an E2E approach over managed responsibilities
- Coordinate Master Data accuracy and CRM updates
- Cooperate and continuously communicate with sales representatives, customers, vendors and other internal stakeholders to execute sales operations smoothly and to provide timely solutions & replies
- Identify process improvement opportunities and support the implementation
- Provide good customer service for internal and external customers, and finding ways to improve the experience
- Execute the defined KPI targets
- Observe all safety procedures and instructions and assist in maintaining a safe working environment including the reporting of any accidents, hazards, near misses, defects or damages to Company equipment to your line manager or Health and Safety
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