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SZUKAJ
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Sales and customer service specialist
Czechy
Nazwa pozycji
Sales and customer service specialist
Lokalizacja
Czechy
, 0, Czechy
Firma
Concentrix
Dodano
4. 6. 2024
Informacje o stanowisku
Core Responsibilities:
Achieve specific sales targets and maximizing sale opportunities on each and every call.
Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs.
Maintain broad knowledge of products, pricing, promotions, and procedures.
Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’).
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer.
Prepare complete and accurate work including appropriately notating accounts as required.
Participate in activities designed to improve customer satisfaction and sales performance.
Answer billing questions by talking through components of customer accounts.
Candidate Profile:
High school diploma with three to six months of sales experience preferred.
Courteous with strong customer service orientation.
Strong communication and negotiation skills required.
Ability to effectively communicate, both written and verbally.
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
Basic computer navigation skills and PC Knowledge.
Tolerance for repetitive work in a fast paced environment.
Ability to work as a team member, as well as independently.
Dependable with proficient attention to detail.
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
Able to rotate shifts, as needed.
Based on location and/or program, additional experience/skills may be required.
W offer:
Attractive salary.
Attractive bonuses according to the performance.
Daily use of foreign languages, especially English.
Opportunity to develop a career within a multinational environment.
Team-building events.
Fully paid training to prepare you for direct contact with customers.
Team leader support at every stage of cooperation.
Coaching, mentoring to improve your qualifications.
Praca Czechy
Praca za granicą
Odpowiedz na ogłoszenie
Praca Czechy - Ciekawe oferty pracy w okolicy:
Ankieter
Czechy
, Pilzno
Małopolskie Centrum Profilaktyki
Ślusarz
Czechy
, Pilzno
Bindan GmbH (dawniej Partner Personaldienste GmbH)
Opiekun Marki (Brand Manager)
Czechy
, Czeski Cieszyn
KOEXIMPO, spol. s r.o.
76 147
Ofert pracy
15 080
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